Q.What are credits, and how do they work?
A.Credits are your all-purpose currency for using our platform features. Different actions consume different amounts of credits.
ZEPIC is an AI-driven marketing platform that simplifies the creation of personalized campaigns across email and WhatsApp. It unifies customer data, automates marketing processes, and provides deep insights to improve engagement and conversions. With its built-in CDP and integration capabilities, it helps businesses deliver consistent experiences across all channels.
ZEPIC is an AI-powered marketing platform that unifies data and channels to help marketers create personalized campaigns. It is designed for businesses looking to streamline their marketing efforts by combining email and WhatsApp into one cohesive system. ZEPIC helps users transform scattered data into actionable insights, enabling them to build deeper customer connections and drive real business impact. The platform offers a unified customer experience (CX) with built-in Customer Data Platform (CDP), audience segmentation, team inbox, campaign automation, and analytics.
A.Credits are your all-purpose currency for using our platform features. Different actions consume different amounts of credits.
A.A flow block run happens each time a block executes within your automation workflow. A connector run occurs when a single record moves from an external source into your ZEPIC storage.
A.Most active operations cost credits, including sending emails, sending WhatsApp campaigns, running flow automation blocks, and processing data with connectors.
A.When your credits are depleted, your automations and campaigns will automatically pause. You'll receive email alerts at 50%, 80%, 90%, and 95% usage.
A.Plan Credits expire at the end of your billing cycle. Top-up Credits remain valid for 12 months from the purchase date.