W

Web2Chat

4.6
💬218
💲Free

Web2Chat empowers websites with AI chatbots trained on their content, providing instant responses to visitor inquiries. It offers brand customization, live chat engagement, customer insights, and analytics, all within one platform.

💻
Platform
web
AIAI chatbotAnalyticsChatbotCustomer engagementCustomer serviceCustomer support automation

What is Web2Chat?

Web2Chat is a platform for creating AI chatbots tailored to your website's content. It allows users to train chatbots on their website materials, offering features like brand customization, live chat engagement, customer insights, and analytics. These chatbots act as personal AI assistants, instantly responding to visitor inquiries.

Core Technologies

  • AI Chatbot
  • Natural Language Processing
  • Data Integration

Key Capabilities

  • Create AI chatbots trained on website content
  • Customize chatbot appearance and behavior
  • Engage in live chat with visitors
  • Gather customer insights and analytics
  • Support multiple languages
  • Capture user information

Use Cases

  • Automate customer support responses
  • Provide instant answers to visitor inquiries
  • Gather user data and feedback
  • Enhance user engagement on websites

Core Benefits

  • No coding required for chatbot creation
  • Customizable to fit brand and website needs
  • Improves customer service efficiency
  • Provides valuable customer insights
  • Supports multiple languages
  • Offers a free plan to explore features

Key Features

  • AI chatbot creation trained on website content
  • Customization to match brand
  • Live chat engagement
  • Customer insights and analytics
  • Multi-language support
  • Capture user information

How to Use

  1. 1
    Feed website content or text files to the platform
  2. 2
    Train the AI chatbot on the provided resources
  3. 3
    Embed the chatbot on your website using the provided code
  4. 4
    Monitor and analyze chatbot interactions
  5. 5
    Customize the chatbot as needed

Frequently Asked Questions

Q.Is there a trial period or free plan?

A.Yes, Web2Chat offers a free plan that includes 1 bot, scraping from 10 pages, up to 100,000 characters per chatbot, embed on unlimited websites, and 30 message credits per month.

Q.What kind of information is required to train the chatbot?

A.You can provide a website URL, a sitemap URL, Zendesk articles, or files (PDFs, markdown files, text files, etc.) to train the chatbot.

Q.How can the chatbot be added to my website?

A.Each chatbot has a unique URL. Embedding the chatbot on your site is as easy as using the embed code we provide or by directly linking to the chatbot from your site.

Q.Can I access the interactions between users and the chatbot?

A.Yes, the 'Inbox' feature provides a detailed list of all conversations your bot has had with users, along with valuable user data like location, browser type, and more.

Q.Is the chatbot customizable?

A.Absolutely! The platform offers extensive customization options, from training data sources and user experience to AI settings and appearance.

Pros & Cons (Reserved)

✓ Pros

  • Easy chatbot creation with no coding required
  • Customizable to fit brand and website needs
  • Improves customer service efficiency
  • Provides valuable customer insights
  • Supports multiple languages
  • Offers a free plan to explore features

✗ Cons

  • Pricing is exclusive of taxes
  • Message credits are based on AI output
  • Effectiveness depends on the quality of training data

Alternatives

No alternatives found.