V

voicy.ai

3.9
💬37
💲Free

Voicy.AI is an AI-powered solution that helps businesses manage customer interactions across multiple channels. It handles routine queries, builds orders, schedules appointments, and sends promotions, improving customer engagement and reducing operational costs.

💻
Platform
web
AI-TransformationChatbotConversational AIConversational CommerceConversational SearchCustomer EngagementDigital Twins

What is voicy.ai?

Voicy.AI is a conversational AI assistant designed for businesses to enhance customer engagement and satisfaction. It uses artificial intelligence and machine learning to handle customer queries, manage orders and appointments, and send promotions through SMS and Messenger. This tool is particularly useful for offline commerce businesses looking to improve their customer service with AI-driven interactions.

Core Technologies

  • Artificial Intelligence
  • Machine Learning
  • Natural Language Understanding
  • Deep Learning
  • Search
  • Information Processing

Key Capabilities

  • AI-powered conversational assistant
  • Order and appointment management
  • Customer query handling
  • Personalized dialogs
  • Multi-channel support (SMS, Messenger, Voice assistants)

Use Cases

  • Handling routine customer queries 24/7
  • Building orders and scheduling appointments
  • Sending promotions to customers over SMS/Messenger
  • Improving customer engagement and satisfaction
  • Driving commerce with customers across multiple channels

Core Benefits

  • Improves customer engagement and satisfaction
  • Reduces customer engagement costs
  • Increases revenue opportunities
  • Provides personalization at scale
  • Offers a turn-key solution that integrates with POS and booking systems

Key Features

  • AI-powered conversational assistant
  • Order and appointment management
  • Customer query handling
  • Personalized dialogs
  • Multi-channel support (SMS, Messenger, Voice assistants)

How to Use

  1. 1
    Integrate Voicy.AI with your business systems.
  2. 2
    Customers interact with your business via call or text.
  3. 3
    Voicy.AI responds on behalf of the business.
  4. 4
    It helps users build orders or schedule appointments.
  5. 5
    It can send promotions to customers.

Frequently Asked Questions

Q.What is Voicy.AI?

A.Voicy.AI is a conversational assistant provider for businesses delivered by using Artificial Intelligence & Machine Learning.

Q.What does Voicy.AI do?

A.Voicy.AI helps businesses handle customer queries, build orders, schedule appointments, and send promotions via SMS/Messenger.

Q.What is Voicy.AI's mission?

A.Voicy.AI's mission is to power the next generation customer engagement for offline commerce businesses by leveraging cutting edge technologies in Artificial Intelligence, Natural Language Understanding, Deep Learning, Search, Information processing and retrieval technologies.

Pros & Cons (Reserved)

✓ Pros

  • Improves customer engagement and satisfaction
  • Reduces customer engagement costs
  • Increases revenue opportunities
  • Provides personalization at scale
  • Offers a turn-key solution that integrates with POS and booking systems

✗ Cons

  • Requires integration with existing business systems
  • May require initial setup and training
  • Effectiveness depends on the quality of AI and natural language understanding

Alternatives

No alternatives found.