V

Vocca

4
💬834
💲Free

Vocca is an AI receptionist for clinics that handles patient calls, manages bookings, and automates appointment reminders. It reduces operational costs and provides 24/7 availability, freeing up receptionists to focus on in-person patient care.

💻
Platform
web
AI call centerAI receptionistAppointment schedulingCall managementHealthcare automationPatient communicationVirtual assistant

What is Vocca?

Vocca is an AI receptionist designed for clinics, offering 24/7 availability to handle patient calls, manage bookings, answer questions, and reduce operational costs by automating repetitive tasks.

Core Technologies

  • AI Chatbot
  • Natural Language Processing
  • Voice Recognition

Key Capabilities

  • Autonomous call handling
  • Appointment booking management
  • Automated reminders
  • Task management
  • Call transcription

Use Cases

  • Handling patient calls and inquiries
  • Automating appointment reminders
  • Managing bookings and scheduling
  • Logging call information for review
  • Freeing up receptionists for in-person care

Core Benefits

  • Reduces patient waiting times
  • Automates repetitive tasks
  • Increases appointment bookings
  • Lowers operational costs
  • Provides 24/7 availability

Key Features

  • 24/7 AI receptionist availability
  • Autonomous patient call handling
  • Appointment booking management
  • Automated outbound calls for reminders
  • Task management and query logging
  • Real-time chat functionality
  • Call transcription and tagging

How to Use

  1. 1
    Integrate Vocca with your calendar and CRM systems
  2. 2
    Vocca handles inbound and outbound patient calls
  3. 3
    Manage bookings and appointment reminders
  4. 4
    Answer patient questions and log queries
  5. 5
    Review call transcriptions and tags

Frequently Asked Questions

Q.Is Vocca integrated with my calendar?

A.Yes. Vocca can integrate with calendar systems, CRMs and other systems you use for your practice.

Q.What can an AI receptionist do?

A.Vocca can handle patient calls, manage bookings, answer questions, and make automated outbound calls for appointment reminders.

Q.What happens when there are multiple calls at the same time?

A.Vocca is designed to handle multiple calls simultaneously, ensuring no patient is left waiting.

Pros & Cons (Reserved)

✓ Pros

  • Reduces patient waiting times
  • Automates repetitive tasks
  • Increases appointment bookings
  • Reduces operational costs
  • Provides 24/7 availability
  • Integrates with existing systems

✗ Cons

  • Requires initial setup and integration effort
  • Effectiveness depends on AI accuracy
  • Potential for patient frustration with complex requests

Alternatives

No alternatives found.