Q.How does the pricing work?
A.Our pricing model is subscription-based, where each subscription tier provides a specific allocation of minutes each month. If you exceed this allocation, you can add more minutes to your account at a rate determined by your subscription tier: Starter $1 per minute. Creator $0.85 per minute. Producer $0.75 per minute. For Agency these are quoted on a case by case basis by emailing: marketing@verbalate.ai.
Q.How am I charged for additional minutes?
A.Should you exceed your allocated minutes, you have the option to purchase extra minutes. The cost for these additional minutes varies based on your subscription plan. For subscribers of the Starter plan, extra minutes can be acquired starting at $1.00 each. Those on the Creator plan can purchase additional minutes at $0.85 each, and for those on the Producer plan, each additional minute costs $0.75.
Q.What happens to my unused minutes?
A.For those subscribed to the monthly plan, your unused minutes will expire at each month’s end. For those on the annual plan, unused minutes will remain until the yearly contract concludes, after which they will expire.
Q.What if I want to cancel my subscription plan?
A.This can be done from the user interface by going to your subscription settings and canceling.
Q.How long do the videos take to process?
A.The processing time for videos is typically half the length of the video, for example a 1 minute video would take 30s to process. Processing times may occasionally be longer due to server loads. We are committed to minimizing these processing times to ensure efficient service.