Q.How many users can I add?
A.You can add as many active users you want for $15 per user.
U
Userscom
★3.2
💬58
💲Freemium
Userscom is an AI-powered ticketing software that streamlines customer support processes. It automates ticket sorting, creates to-do lists, and generates replies using AI. The tool also includes Kanban boards for visual ticket management and integrates with websites through contact forms, popups, or APIs.
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Platform
web
AI customer supportAI reply writerAutomationCustomer relationship managementHelpdeskKanbanProductivity
What is Userscom?
Userscom is an AI-powered ticketing software designed to optimize customer support productivity. It transforms actionable tickets into to-do lists, organizes them into tabs, and offers a clean user interface. Userscom helps turn more visitors into customers with its budget-friendly AI-powered features, including a free plan. It aims to keep customer support efficient with zero clutter or chaos, enabling users to build meaningful customer relationships and respond to queries 3x faster, saving 4 hours daily.
Core Technologies
- AI Chatbot
- Natural Language Processing
- Automated Task Management
Key Capabilities
- Ticket sorting and organization
- Automated to-do list creation
- AI-assisted reply writing
- Kanban board ticket management
- Customer insights at a glance
Use Cases
- Efficiently manage customer support tickets
- Prioritize and track support tasks
- Automate customer support responses
- Organize key tasks like partnership leads
Core Benefits
- Reduces manual effort with AI automation
- Clean and intuitive user interface
- Free plan available for small businesses
- Integrates with existing websites
- Visual ticket management with Kanban boards
Key Features
- AI-powered ticket sorting and organization
- Automated to-do list creation
- AI-assisted reply writing
- Kanban board ticket management
- Customer insights at a glance
How to Use
- 1Integrate Userscom with your website via contact form, popup widget, or API.
- 2AI sorts tickets into tabs and creates to-do lists.
- 3Use AI to write replies based on prompts.
- 4Manage tickets visually with Kanban boards.
- 5Track customer insights and prioritize tasks efficiently.
Pricing Plans
FREE PLAN
$0
Good enough for a small website. Receive unlimited tickets, Todo list, AI for 200 tickets/mo, Organize tickets in 2 tabs, AI reply writer, Has “Powered by Userscom” badge
PRO PLAN
$15
Perfect for every business with unlimited features. Receive unlimited tickets, Todo list, AI for unlimited tickets, Organize tickets in unlimited tabs, AI reply writer, Remove "Powered by Userscom" badge, Customer Attributes, Priority Support. /month for each user
Frequently Asked Questions
Q.Which payment method do you accept?
A.You can pay with both credit card and PayPal. All payments are securely managed by our trusted payment provider.
Q.Is it a live chat tool?
A.Nope! We chose not to make it a live chat tool on purpose. Live chat doesn’t work well for every business, especially new ones. It can be expensive, tough to handle, and needs a big team. If users don’t get quick responses, it’s not good for your business.
Q.How long does the free trial last?
A.There is no free trial. But you can use the free plan as long as you like, and upgrade to our premium plan when you’re ready.
Q.I have more questions
A.You can contact us through our chat box or directly reach out to us on our social media. We’re available 24/7.
Pros & Cons (Reserved)
✓ Pros
- AI-powered automation reduces manual effort
- Clean and intuitive user interface
- Free plan available
- Integrates with existing websites via contact form, popup widget, or API
- Kanban boards for visual ticket management
✗ Cons
- Free plan has limitations on AI usage and features
- May require some setup to integrate with existing systems
- Effectiveness depends on the quality of AI prompts and data
Alternatives
No alternatives found.