Q.What is UnificationEngine®?
A.UnificationEngine is UIB’s omnichannel Messaging Service Platform (MSP) that provides access to communication services via a single, unified API, using 50+ connectors.
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uib.ai
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uib.ai provides a unified API platform that integrates multiple communication channels and AI tools. It allows users to build chatbots, manage omnichannel broadcasting, and connect with various devices and platforms. The platform supports white-label solutions and is scalable for changing vendor landscapes.
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Platform
web
A2P messagingAPI platformChatbot builderCloud connectorsConversational AIIoT integrationsLive chat
What is uib.ai?
uib.ai is an omnichannel messaging and conversational AI platform designed to unify communication channels, AI platforms, and connectors through a single API. It enables seamless communication with any device or person, regardless of language or platform. The platform offers solutions for transactional and A2P messaging, notifications, chatbots, virtual assistants, and more, making it ideal for businesses looking to streamline their communication processes.
Core Technologies
- UnificationEngine® API Platform
- Unified AI® Conversational AI Platform
- H2X® Exchange Marketplace
- AI-native and API-first design
Key Capabilities
- Unified access to multiple communication channels
- Building and managing chatbots and virtual assistants
- Marketplace for cloud connectors and IoT integrations
- Support for transactional and A2P messaging
Use Cases
- Create white-label transactional and A2P messaging solutions
- Develop chatbots and virtual assistants for customer service
- Manage omnichannel broadcasting campaigns
- Integrate AI with human agents for live chat support
Core Benefits
- Unified API for multiple communication channels
- NLP-agnostic conversational AI builder
- Scalable platform for evolving vendor needs
- Enables communication across all devices and platforms
- White-label solutions for branding flexibility
Key Features
- UnificationEngine®: Omnichannel Messaging API Platform
- Unified AI®: Conversational AI Platform
- H2X® Exchange: Marketplace for cloud connectors and IoT integrations
- AI-native and API-first design
How to Use
- 1Integrate UnificationEngine® API into your systems for unified access to communication channels.
- 2Use Unified AI® to build and manage chatbots and virtual assistants.
- 3Explore H2X® Exchange for connectors and integrations with cloud services and IoT devices.
Frequently Asked Questions
Q.What is Unified AI®?
A.Unified AI is UIB’s NLP-agnostic, white-label conversational AI chatbot builder, virtual assistant designer, broadcast management, and live-agent chat solution.
Q.What is H2X® Exchange?
A.H2X Exchange is UIB’s marketplace for cloud connectors, RPA, and IoT integrations, providing 360° interactions across all conversational user interfaces (CUIs).
Pros & Cons (Reserved)
✓ Pros
- Unified API for multiple communication channels
- NLP-agnostic, white-label conversational AI builder
- Scalable platform designed for changing vendor landscape
- Enables communication with any device or person
✗ Cons
- May require technical expertise for API integration
- Pricing details require contacting UIB
- Reliance on UIB's platform for communication services
Alternatives
No alternatives found.