Q.I am having a hard time understanding the platform, please help.
A.We suggest watching our crash course, our tutorials on the Youtube channel, read our blog, and join our discord channel to see how other members use the platform. Just hold tight and spend some time, you will understand everything in no time.
Q.How does Tradytics compare with other competitors?
A.Our competitors mostly focus on a single theme such as options flow, alerts, etc. We are different because our toolkit is the most comprehensive one out there and helps all types of traders. Our goal is to become a one stop shop for retail traders which means having every data point that a trader might need to make a decision.
Q.What's the difference between discord bot and individual subscription?
A.Discord bot subscription is only for people who have their own discord servers and want to add our bots to them. Discord bot sub gives you unlimited access to our discord bots for your server. It does not give you any individual access to the platform. That subscription is separate for 69/mo and gives you unlimited access to our website and mobile app.
Q.What if I do not want to continue after my 15 day trial for $15 is over?
A.You can cancel your subscription any time by going to your profile. Before you do that, if there is any feedback for us or any way we can keep you, please definitely let us know.
Q.Do you have a refund policy?
A.Once your subscription or trial payment has been charged, we do not have any refund policy. Please be aware of your subscription payment dates and cancel in time if you do not wish to continue your service.