Q.How does the free trial work?
A.After creating an account, you get instant access to all premium features for 14 days without a credit card.
T
Tiledesk
★4.3
💬8
💲Paid
Tiledesk is an AI-driven platform that automates customer service and internal workflows across multiple channels. It offers a no-code visual builder for creating AI Agents, integrates with WhatsApp and Facebook Messenger, and provides a unified inbox for all communications. The platform enhances engagement, efficiency, and growth with scalable AI solutions.
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Platform
web
AI agentsAI chatbotCustomer service automationFacebook Messenger integrationKnowledge baseLive chatMultichannel support
What is Tiledesk?
Tiledesk is an AI-powered platform designed to automate workflows, operations, and customer service across multiple channels. It combines live chat with AI agents to enhance ROI and provides a unified inbox for communications on platforms like WhatsApp and Facebook Messenger. Tiledesk enables businesses to create autonomous AI Agents for customer support and internal processes, improving engagement and efficiency without coding.
Core Technologies
- AI Chatbot
- Natural Language Processing
- AI Workflow Automation
- Multichannel Integration
Key Capabilities
- Automate customer support
- Create custom AI workflows
- Integrate with communication channels
- Provide live chat and ticketing
- Train AI agents with knowledge base
Use Cases
- Enhance lead generation in e-commerce
- Provide 24/7 patient support in healthcare
- Streamline employee workflows in financial services
- Offer instant customer support in telecom
- Build AI tour guides for tourism
- Optimize manufacturing and logistics operations
- Provide self-service support in education
- Automate tasks in professional services
Core Benefits
- Automates customer support and internal processes
- No-code visual builder for AI agents
- Integrates with multiple communication channels
- Scalable and customizable AI solutions
- Offers both AI Agent and Knowledge Base approaches
Key Features
- AI Agents for customer service and internal processes
- Visual AI Builder for creating custom AI workflows
- Integration with WhatsApp, Facebook Messenger, and other channels
- Knowledge Base for training AI agents
- Multichannel Support
- Live Chat Widget
- Conversational Ticketing
How to Use
- 1Create an account and start a free trial
- 2Build custom AI Agents using the visual builder
- 3Train AI agents with your knowledge base
- 4Integrate with communication channels
- 5Automate customer support and internal workflows
Pricing Plans
Starter
€ 49 /mo
For individuals starting AI automation. 1 user included, 800 conversations per month, 5 AI Agents, Basic AI automation, Email support
Starter
€ 41 /mo
Billed yearly. For individuals starting AI automation. 1 user included, 800 conversations per month, 5 AI Agents, Basic AI automation, Email support
Pro
€ 149 /mo
For teams scaling AI-powered workflows. 3 users included, 3,000 conversations per month, 20 AI Agents, Advanced AI workflows, Priority support
Pro
€ 124 /mo
Billed yearly. For teams scaling AI-powered workflows. 3 users included, 3,000 conversations per month, 20 AI Agents, Advanced AI workflows, Priority support
Business
€ 499 /mo
For businesses requiring advanced AI tools. 5 users included, 5,000 conversations per month, 50 AI Agents, Built-in AI automation, Dedicated support
Business
€ 416 /mo
Billed yearly. For businesses requiring advanced AI tools. 5 users included, 5,000 conversations per month, 50 AI Agents, Built-in AI automation, Dedicated support
Enterprise
Contact sales
For organizations needing higher limits & advanced integrations. Unlimited users, Unlimited conversations, Unlimited AI Agents, Enterprise Support & SLA, Account manager
Enterprise
Contact sales
For organizations needing higher limits & advanced integrations. Unlimited users, Unlimited conversations, Unlimited AI Agents, Enterprise Support & SLA, Account manager
Frequently Asked Questions
Q.What happens after the free 14-days trial?
A.You will be emailed to upgrade. To continue using Tiledesk, upgrade to a paid plan; otherwise, your account will be deactivated.
Q.How many AI Agents can I create?
A.The number of AI Agents depends on your subscription plan. The Enterprise plan allows unlimited AI Agents.
Q.Can I use Tiledesk on several websites?
A.Yes, you can use Tiledesk chatbots and live chat on multiple websites.
Q.Does connecting WhatsApp Business to Tiledesk cost extra?
A.According to Meta’s policies, additional charges may apply based on the number of messages sent as templates.
Pros & Cons (Reserved)
✓ Pros
- Automates customer support and internal processes
- No-code visual builder for AI agents
- Integrates with multiple communication channels
- Scalable and customizable AI solutions
- Offers both AI Agent and Knowledge Base approaches
✗ Cons
- Pricing can be a factor for small businesses
- Requires training data for AI agents to perform effectively
- Meta's policies may apply additional charges for WhatsApp Business integration
Alternatives
No alternatives found.