Q.How does it work?
A.We operate as a subscription-based service with simple monthly billing and no upfront costs. You can cancel anytime with just 30 days notice. Once subscribed, you work with our team as if we were in-house employees, collaborating daily via Slack, participating in check-ins, and integrating seamlessly into your workflow. This provides access to senior-level talent without the overhead of full-time hiring, while maintaining close collaboration.
Q.How quickly can we get started on a project?
A.We can typically begin work within 1-2 weeks of project confirmation. This includes an initial discovery call, requirements gathering, and team setup. For urgent projects, we can arrange to start even sooner. Our streamlined onboarding process ensures dedicated team members are aligned with your goals and ready to contribute from day one.
Q.What if I'm not satisfied with the work quality?
A.We offer unlimited revisions as part of our service commitment. If you're not completely satisfied with any deliverable, we'll work with you to make it right. Our iterative process includes regular check-ins and feedback sessions to ensure we're always aligned with your vision.
Q.Do you work with startups or only established companies?
A.We work with both early-stage startups and established companies. Our Design tier is perfect for startups needing expert design work to validate and launch their ideas, while our Full Service tier suits growing companies ready to scale. We tailor our approach to match your current needs and growth trajectory.
Q.Can I pause or cancel my subscription anytime?
A.Yes, you have full flexibility with your subscription. You can pause your service for up to 3 months if you need to focus on other priorities, and resume when you're ready. For cancellations, we require 30 days notice to ensure proper project handover and documentation. There are no early termination fees, and we'll make sure you have all source files and assets before we part ways.