T

TalkbackAI

3.1
💬14
💲Freemium

TalkbackAI is an AI-powered tool that automates review responses across multiple platforms. It helps businesses save time by generating personalized replies, improving their online presence, and providing analytics to track performance.

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Platform
web
AI review responseAnalyticsBrand voiceChrome extensionCustomer feedback automationMulti-platform supportOnline reputation management

What is TalkbackAI?

TalkbackAI is an AI-powered service designed to efficiently manage online reviews. It provides automated and customizable responses across multiple platforms, helping businesses save time and improve their online presence. The service includes a Chrome Extension and an online version, offering features like brand voice setup, AI response generation, multi-platform support, and analytics & insights.

Core Technologies

  • Artificial Intelligence
  • Natural Language Processing
  • Machine Learning

Key Capabilities

  • Automate customer feedback responses
  • Improve online reputation
  • Save time on review management
  • Respond to reviews across Google, Yelp, and TripAdvisor

Use Cases

  • Automating customer feedback responses
  • Improving online reputation
  • Saving time on review management
  • Responding to reviews across Google, Yelp, and TripAdvisor

Core Benefits

  • Saves time by automating review responses
  • Improves online presence with personalized responses
  • Supports multiple platforms
  • Offers analytics and insights to track performance
  • Customizable brand voice

Key Features

  • Brand Voice Setup
  • AI Response Generation
  • Multi-Platform Support
  • Analytics & Insights

How to Use

  1. 1
    Install the Chrome Extension or use the online version.
  2. 2
    Set up your brand voice and preferences.
  3. 3
    Generate AI responses to reviews.
  4. 4
    Customize and post responses across various platforms.

Pricing Plans

Basic

$0
10 Response-Credits Free Plan for All Users Saving 0.25 hours/month

Silver

$19
150 Response-Credits Everything from Basic Saving 2.5 hours/month

Gold

$39
350 Response-Credits Everything from Silver Saving 12.5 hours/month

Frequently Asked Questions

Q.How does TalkbackAI work?

A.TalkbackAI can be used by installing the Chrome Extension or using the online version. Users can set up their brand voice, generate AI responses to reviews, customize them, and post them across various platforms.

Q.Which platforms are supported?

A.TalkbackAI currently supports Google Business Profile, Yelp, TripAdvisor, and other major review platforms. We're constantly adding support for more platforms based on user feedback.

Q.Is there a free trial?

A.Yes! You can start with our Basic plan which includes 10 free responses per month. No credit card required.

Q.Can I customize the AI responses?

A.Absolutely! You can: Define your brand voice and tone, set specific response guidelines, edit any generated response before posting, save custom templates for future use.

Pros & Cons (Reserved)

✓ Pros

  • Saves time by automating review responses
  • Improves online presence with personalized responses
  • Supports multiple platforms
  • Offers analytics and insights to track performance
  • Customizable brand voice

✗ Cons

  • Requires credits for generating responses (after free plan)
  • May need fine-tuning of brand voice for optimal results

Alternatives

No alternatives found.