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Stylo

★3.8
💬104
💲Paid

Stylo AI is a Zendesk AI assistant that reads and understands customer interactions, providing actionable data on customer sentiment and intent. It drafts replies, matches brand voice, and offers call translation and summarization, improving customer support efficiency and consistency.

💻
Platform
web
AI customer supportCall summarizationCustomer service automationHelp desk AIKnowledge base managementTicket response generationZendesk AI assistant

What is Stylo?

Stylo AI is a Zendesk AI assistant designed to understand customer interactions and draft replies, enhancing customer support efficiency and consistency.

Core Technologies

  • AI Chatbot
  • Natural Language Processing
  • Data Integration

Key Capabilities

  • Understand customer interactions
  • Draft replies
  • Brand voice matching
  • Call translation
  • Knowledgebase building

Use Cases

  • Drafting responses to customer inquiries in Zendesk
  • Translating customer calls and summarizing them
  • Improving the quality and efficiency of customer support
  • Building and improving a knowledgebase for AI use

Core Benefits

  • Saves time for customer support agents
  • Improves consistency in brand voice
  • Provides insights into team knowledge gaps
  • Streamlines customer support processes

Key Features

  • AI-powered Zendesk ticket assistance
  • Draft response generation
  • Brand voice matching
  • Integration with Shopify and other platforms
  • Call translation, scoring, and summarization
  • Knowledgebase building with Scribe & Scorecard

How to Use

  1. 1
    Integrate Stylo into Zendesk tickets
  2. 2
    Analyze customer's issue
  3. 3
    Suggest solutions
  4. 4
    Draft responses for agents
  5. 5
    Paste responses into tickets

Pricing Plans

Stylo Assist

$15/agent per month
Zendesk AI assistant inside every Zendesk ticket.

Frequently Asked Questions

Q.What is Stylo Assist?

A.Stylo Assist is a Zendesk AI assistant inside every Zendesk ticket that understands the customer problem, finds the solution, and writes a reply for your agents to paste into the ticket.

Q.How much does Stylo Assist cost?

A.Stylo Assist starts at $15/agent per month.

Q.Is there a free trial available?

A.Yes, Stylo offers a free 14-day trial of Stylo Assist, no credit card required.

Pros & Cons (Reserved)

✓ Pros

  • Saves time for customer support agents
  • Improves consistency in brand voice
  • Offers integrations for enhanced context
  • Provides insights into team knowledge gaps
  • Streamlines customer support processes

✗ Cons

  • Pricing is per agent, per month
  • Effectiveness depends on the quality of integrations and knowledgebase
  • Requires Zendesk for full functionality

Alternatives

No alternatives found.