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Soof AI

★3.3
💬100
💲Freemium

Soof AI is an AI chatbot for Shopify stores that automates customer support, answers questions, and guides customers to relevant products. It integrates with store data to provide instant answers, track orders, and handle inquiries, improving customer experience and increasing sales.

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Platform
web
AI chatbotAutomationCustomer supportE-commerceOrder trackingProduct recommendationsShopify app

What is Soof AI?

Soof AI is an AI-powered customer support chatbot designed for Shopify stores. It automates customer support by answering questions, guiding customers to products, and handling inquiries, saving time and costs while resolving over 70% of support requests.

Core Technologies

  • AI Chatbot
  • Natural Language Processing
  • E-commerce Integration

Key Capabilities

  • Automate customer support
  • Provide product recommendations
  • Track orders in real-time
  • Integrate with Shopify and other tools

Use Cases

  • Answer customer questions about products and orders
  • Guide customers to relevant products
  • Provide real-time order tracking
  • Reduce support workload by handling common inquiries

Core Benefits

  • Saves time and costs
  • Improves customer experience
  • Increases sales through recommendations
  • Integrates with popular platforms

Key Features

  • AI-powered customer support
  • Product recommendations
  • Order tracking
  • Integration with leading software & apps

How to Use

  1. 1
    Install Soof AI on your Shopify store
  2. 2
    Configure integrations and settings via dashboard
  3. 3
    Let the chatbot answer customer questions automatically
  4. 4
    Monitor performance and adjust settings as needed

Pricing Plans

Free

$0 Monthly
50 Chats /mo, 1 Integration, 50 Supported Products, AI Search, Direct Support

Standard

$25 Monthly
1000 Chats /mo, 1 Integration, 500 Supported Products, AI Search, Direct Support

Pro

$60 Monthly
2000 Chats /mo, 3 Integration, 1200 Supported Products, AI Search, Direct Support

Advanced

$250 Monthly
10000 Chats /mo, 5 Integration, 5000 Supported Products, AI Search, Direct Support

Frequently Asked Questions

Q.What percentage of customer inquiries can Soof AI handle?

A.Soof AI is designed to handle over 70% of incoming support messages, freeing up your team to focus on more complex issues.

Q.What integrations does Soof AI offer?

A.Soof AI integrates with Shopify E-commerce, PostNL Parcel service, Exact Online Finance, Trengo CRM, Gorgias CRM, Stripe Payments, DHL Parcel service, and Zapier Automation. New integrations are added monthly.

Q.How does Soof AI improve customer experience?

A.Soof AI provides instant answers to customer questions, guides them to relevant products, and offers real-time order tracking, all of which contribute to a better customer experience.

Pros & Cons (Reserved)

✓ Pros

  • Saves time and costs by automating customer support
  • Improves customer experience with instant answers
  • Increases sales through product recommendations
  • Integrates with popular e-commerce and CRM platforms

✗ Cons

  • Limited number of chats per month depending on the pricing plan
  • Number of supported products depends on the pricing plan
  • Advanced features require higher-tier plans

Alternatives

No alternatives found.