Q.What are Live chat pages, and when do we need them?
A.Live chat pages reside on our website, enabling direct customer interaction. They are useful if you lack a website but offer a service, facilitating live interactions on dedicated pages for customer support or any other inquiries.
Q.How do I get started with your service?
A.Begin by checking the available subscriptions and selecting the one that aligns with your requirements. Sign up, log in, and provide essential information, such as websites or files to train your chatbot. Now begin with creating chatbot, customize it, invite team members, adjust chatflow and finally embed it to your website.
Q.Can your chatbot give answers on live data, such as “What is the status of my order”?
A.Yes, we have External Api’s to access live data such as to track user order.
Q.What types of data can I use to train my chatbot?
A.Our service supports various data sources, including website scraping, word and PDF files, free-text information, and question-answer pairs.
Q.Is there a limit on concurrent chats?
A.No, there is no limit on the number of concurrent chats.