R

RoboDialog

3.6
💬55
💲Freemium

RoboDialog simplifies customer support by automating interactions with AI chatbots while offering human support integration. The platform includes a no-code chatflow builder, easy website integration, and team management features, making it ideal for businesses looking to reduce support costs and improve customer experience.

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Platform
web
AI agentAI chatbotChatflow builderCustomer supportHuman supportKnowledge baseLive chat

What is RoboDialog?

RoboDialog is an AI customer support platform that combines AI-powered chatbots with human support integration. It offers a no-code chatflow builder for easy customization, allowing businesses to automate customer interactions while maintaining human oversight when needed.

Core Technologies

  • AI Chatbot
  • Natural Language Processing
  • No-Code Development
  • Human Support Integration

Key Capabilities

  • AI-powered customer support
  • Human support integration
  • No-code chatflow builder
  • Easy website integration
  • Knowledge base training
  • Team collaboration tools

Use Cases

  • Restaurants: Order taking and technical support
  • E-commerce: Order tracking and returns handling
  • Healthcare: Patient query answering and appointment scheduling
  • Travel Agencies: Flight and hotel bookings
  • Real Estate: Property question answering and viewings
  • Business: Lead generation and appointment scheduling
  • Entertainment: Event information and ticket sales

Core Benefits

  • Reduces customer support costs
  • Automates repetitive tasks
  • Enhances customer experience
  • Facilitates team collaboration
  • Easy integration with websites
  • Offers a free forever plan

Key Features

  • AI-powered customer support
  • Human support integration
  • No-code chatflow builder
  • Easy integration with websites
  • Knowledge base training from various sources
  • Team management and collaboration

How to Use

  1. 1
    Sign up for a subscription on RoboDialog.
  2. 2
    Log in and provide necessary information to train your chatbot.
  3. 3
    Customize the chatbot and adjust the chatflow.
  4. 4
    Invite team members for collaboration.
  5. 5
    Embed the chatbot on your website using a simple copy-and-paste tag.

Pricing Plans

Free Forever

Free
No Credit Card Required

Frequently Asked Questions

Q.What are Live chat pages, and when do we need them?

A.Live chat pages reside on our website, enabling direct customer interaction. They are useful if you lack a website but offer a service, facilitating live interactions on dedicated pages for customer support or any other inquiries.

Q.How do I get started with your service?

A.Begin by checking the available subscriptions and selecting the one that aligns with your requirements. Sign up, log in, and provide essential information, such as websites or files to train your chatbot. Now begin with creating chatbot, customize it, invite team members, adjust chatflow and finally embed it to your website.

Q.Can your chatbot give answers on live data, such as “What is the status of my order”?

A.Yes, we have External Api’s to access live data such as to track user order.

Q.What types of data can I use to train my chatbot?

A.Our service supports various data sources, including website scraping, word and PDF files, free-text information, and question-answer pairs.

Q.Is there a limit on concurrent chats?

A.No, there is no limit on the number of concurrent chats.

Pros & Cons (Reserved)

✓ Pros

  • Combines AI and human support for comprehensive customer service
  • Offers a no-code chatflow builder for easy customization
  • Supports integration with various websites and platforms
  • Provides a free forever plan
  • Allows for team management and collaboration
  • Reduces customer support costs and time

✗ Cons

  • The number of team members allowed depends on the chosen package
  • May require some initial setup and training of the AI chatbot
  • Reliance on external APIs for live data integration

Alternatives

No alternatives found.