Q.What is Ringly.io?
A.Ringly.io is an AI phone agent platform built to automate customer service for e-commerce businesses. It handles both inbound and outbound calls, answering customer questions, checking order statuses, recommending products, transferring calls—all without human involvement.
Q.How do I create AI phone agents with Ringly.io?
A.Sign up for a free account, choose a template or build from scratch using the no-code editor, customize the conversation, connect your phone number, and deploy.
Q.What can an AI phone agent do?
A.Ringly.io's AI phone agents use real-time speech-to-text to understand callers, a large language model to create the response, and natural text-to-speech to communicate back. They follow business rules, connect to phone systems, and can transfer calls to human agents when necessary.
Q.Does Ringly.io offer a free trial?
A.Yes, Ringly.io offers a 14-day free trial that includes everything you need to get set up. This allows you to test the platform's capabilities, including connecting your online store, inbound and outbound workflows, call routing, and AI voicemails.
Q.We already have a support team. Why use Ringly.io?
A.Ringly.io acts as a first person of contact for your existing team, handling boring and repetitive things like answering questions, checking where orders are, giving product advice, and only transferring the call to your team for the really difficult cases.