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Review Extraction

4.4
💬76
💲Free

Review Extraction is a text analytics platform that leverages AI and psychology to decode the meaning and tone behind online reviews. It enables users to analyze sentiment, communication style, and emotional cues in customer feedback, helping businesses make data-driven decisions.

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Platform
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AICommunication analysisCustomer reviewsPsychologySentiment analysisText analyticsai-data-mining

What is Review Extraction?

Review Extraction is a text analytics platform that uses psychology and AI to understand online reviews. It helps users gain insights into not just the content of reviews, but also the communication style and emotional tone behind them. This tool is ideal for businesses looking to analyze customer feedback and improve their services. The platform allows free analysis of up to 500 reviews, making it accessible for small-scale use.

Core Technologies

  • AI
  • Psychology
  • Text Analytics
  • Sentiment Analysis
  • Communication Analysis

Key Capabilities

  • Text analytics using psychology and AI
  • Analysis of communication characteristics
  • Direct upload of Excel files
  • Free analysis of up to 500 reviews

Use Cases

  • Analyzing customer reviews to understand sentiment and communication style
  • Gaining insights into customer emotions and preferences
  • Improving product or service offerings based on feedback
  • Tracking changes in customer perception over time

Core Benefits

  • Deep understanding of text through psychology and AI
  • Easy upload of reviews via Excel
  • Free tier for analyzing up to 500 reviews
  • Identifies communication characteristics
  • Helps analyze customer sentiment and feedback

Key Features

  • Text analytics using psychology and AI
  • Analysis of communication characteristics
  • Direct upload of Excel files
  • Free analysis of up to 500 reviews

How to Use

  1. 1
    Use the provided extension to retrieve reviews from popular review sites.
  2. 2
    Export the reviews as an Excel file.
  3. 3
    Upload the Excel file directly to the Symanto Text Insights Platform.
  4. 4
    Create a new project and analyze the reviews.

Frequently Asked Questions

Q.How can I get reviews into the Symanto Text Insights Platform?

A.Use the provided extension to retrieve reviews from popular review sites and export them as an Excel file. Then, upload the Excel file directly to the platform.

Q.Is the Symanto Text Insights Platform free to use?

A.Yes, the platform is free to use to analyze up to 500 online reviews.

Q.What is the maximum number of reviews I can analyze for free?

A.You can analyze up to 500 online reviews for free.

Q.Can I analyze more than 500 reviews?

A.The platform offers a free tier for up to 500 reviews. For more extensive analysis, you may need to upgrade or contact the provider for additional options.

Q.What type of analysis does the platform provide?

A.The platform provides analysis of sentiment, communication characteristics, and emotional tone in customer reviews.

Pros & Cons (Reserved)

✓ Pros

  • Deep understanding of text through psychology and AI
  • Easy upload of reviews via Excel
  • Free tier for analyzing up to 500 reviews
  • Identifies communication characteristics
  • Helps analyze customer sentiment and feedback

✗ Cons

  • Limited free usage (up to 500 reviews)
  • Requires an Excel file for data input

Alternatives

No alternatives found.