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Reva - Review Management for Hotels & Rentals

4.5
💬23
💲Free

Reva is a free review management tool that helps hotel and rental property owners efficiently handle guest feedback across major OTAs. It streamlines the process of generating and publishing responses, centralizes review management, and ensures your Reva account stays updated automatically.

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Platform
ext
AIAutomationGuest feedbackHospitalityOTAReputation managementReview management

What is Reva - Review Management for Hotels & Rentals?

Reva is a review management tool designed for hotels and rental properties to streamline handling guest reviews across major online travel agencies (OTAs). It helps users save time by automating the process of responding to reviews, centralizing review management from multiple platforms, and offering personalized AI-generated responses. This tool is ideal for hospitality professionals looking to maintain their online reputation efficiently.

Core Technologies

  • AI Content Generation
  • Automation
  • Centralized Review Management
  • OTA Integration

Key Capabilities

  • Generate personalized review responses using AI or canned replies
  • Publish replies directly to OTAs with one click
  • Manage all reviews from a single platform
  • Automatically update Reva account after replying to reviews
  • Generate replies for less-known booking channels

Use Cases

  • Responding to guest reviews on Airbnb, VRBO, and Booking.com from a single platform
  • Generating replies for smaller or less common booking channels
  • Keeping track of all guest feedback in one centralized location

Core Benefits

  • Saves time by automating review responses
  • Centralizes all reviews in one place
  • Offers personalized AI-generated replies
  • Simplifies publishing to popular OTAs
  • Provides a consolidated view of guest feedback

Key Features

  • Custom review responses using AI and canned replies
  • Effortless publishing of replies to OTA platforms
  • Centralized review management across multiple channels
  • One-click publishing to popular OTAs
  • On-the-fly reply generation for less-known channels

How to Use

  1. 1
    Generate a desired reply within the Reva app.
  2. 2
    Use the Reva Extension to publish the reply to OTA platforms.
  3. 3
    For less-known channels, generate a reply using the extension and copy it for use.

Frequently Asked Questions

Q.What platforms does the Reva Extension support for one-click publishing?

A.The Reva Extension supports one-click publishing to popular OTAs like Airbnb, VRBO, and Booking.com.

Q.How does the Reva Extension help with reviews from less-known channels?

A.For reviews from less-known channels, you can open the Reva Extension, generate a reply, and easily copy it for use on those platforms.

Q.How does the Reva Extension keep my Reva account up-to-date?

A.Once you've replied to a review using the Reva Extension, your Reva account will be automatically updated to reflect the response.

Pros & Cons (Reserved)

✓ Pros

  • Saves time by automating review responses
  • Centralizes review management from multiple platforms
  • Offers personalized responses using AI
  • Simplifies publishing replies to OTAs
  • Provides a consolidated view of guest feedback

✗ Cons

  • Requires integration with the Reva platform
  • Effectiveness depends on the quality of AI-generated responses
  • May not cover all possible review channels

Alternatives

No alternatives found.