ToolMeshToolMesh
Q

Question Base

★3.6
💬74
💲Freemium

Question Base is an AI-powered tool that turns Slack into a proactive knowledge hub by answering questions automatically. It captures expert responses from conversations and organizes them into a reusable knowledge base, improving team efficiency and reducing time spent searching for information.

💻
Platform
web
AIAnswer agentAutomationDocumentationFAQInternal ticketingKnowledge base

What is Question Base?

Question Base is an AI-powered knowledge base that answers questions in Slack automatically. It helps teams preserve and organize answers and documentation directly within Slack, making team knowledge easily accessible without the need for @mentions. It transforms Slack into a proactive knowledge hub, delivering instant and accurate answers across the organization.

Core Technologies

  • Artificial Intelligence
  • Natural Language Processing
  • AI Chatbot
  • Knowledge Management

Key Capabilities

  • AI-powered answer agent for Slack
  • Automatic knowledge extraction from Slack chats
  • Integration with various tools like Google Docs, Notion, and Confluence
  • Customizable answer agent that adapts to your workflow

Use Cases

  • Answering repetitive questions in Slack
  • Saving and organizing new knowledge shared in Slack
  • Searching across multiple tools for answers
  • Creating a company-wide FAQ

Core Benefits

  • Reduces time spent searching for information
  • Unblocks employees with instant answers
  • Captures and reuses knowledge from Slack conversations
  • Integrates with existing documentation and tools
  • Easy to use and intuitive

Key Features

  • AI-powered answer agent for Slack
  • Automatic knowledge extraction from Slack chats
  • Integration with various tools like Google Docs, Notion, and Confluence
  • Customizable answer agent that adapts to your workflow

How to Use

  1. 1
    Install Question Base in your Slack workspace.
  2. 2
    Let the AI detect and answer questions in real-time.
  3. 3
    Review and refine AI-generated answers as needed.
  4. 4
    Use the web interface at questionbase.ai to manage your knowledge base.

Pricing Plans

Starter

$0 per user, per month
Customizable answer agent in Slack, 1 integration, 100 total saved answers

Pro

$5 per user, per month (Yearly)
Everything from Starter, Premium support with Slack Connect, Integrations - answer with your data from Google Drive, Notion etc.* Up to 200 pages (3000 characters) connected per seat

Enterprise

Contact us
On-premise deployment, White labeling of agent, Multi-workspace support

AI Consultancy

Tailored package
Vibe coding custom solutions to improve business operations, AI knowledge management setup and custom features development

Frequently Asked Questions

Q.What is Question Base?

A.Question Base is a knowledge base built on top of Slack.

Q.How does Question Base work?

A.Question Base captures expert responses from Slack conversations and transforms them into reusable knowledge. Using AI, it detects and answers repetitive questions, reducing time spent searching for information. It works directly inside Slack.

Q.Do you need to have Slack to use Question Base?

A.Yes, Question Base is a Slack-first experience. The AI bot lives within the team chat and captures know-how from there. Question Base also has its own interface, available at questionbase.ai where the company-wide FAQ lives.

Q.What other tools does Question Base integrate with?

A.Question Base helps teams make use of their current documentation, wikis, FAQs and help centres. It offers AI search across tools in your Slack so when an employee asks a question, the AI finds the right answer from Google Docs, Notion, Confluence, Dropbox, Freshdesk. New integrations are added all the time.

Q.Is my data secure with Question Base?

A.Yes, Question Base is a SOC2 Type I (Type II in progress) vendor. It uses secure data encryption, and isolated data instances to protect customer information. Data is stored in AWS.

Pros & Cons (Reserved)

✓ Pros

  • Reduces time spent searching for information
  • Unblocks employees with instant answers
  • Captures and reuses knowledge from Slack conversations
  • Integrates with existing documentation and tools
  • Easy to use and intuitive

✗ Cons

  • Requires Slack to use
  • Limited integrations in the free plan
  • AI-generated content requires review and editing

Alternatives

No alternatives found.