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OpenPhone

★4
💬595
💲Paid

OpenPhone provides a modern, cloud-based business phone system with built-in AI capabilities. Designed for remote and growing teams, it supports seamless communication through unified messaging, intelligent call handling, and robust integrations.

💻
Platform
web
AIBusiness phone systemCRMCall routingCall summariesCollaborationMessaging

What is OpenPhone?

OpenPhone is a collaborative business phone system designed for startups and small businesses. It offers an intuitive, AI-powered platform that enables teams to manage calls, texts, and contacts from any device. With shared numbers, integrations, and AI tools like Sona, it streamlines communication and improves customer interaction efficiency.

Core Technologies

  • Artificial Intelligence
  • Voice over IP (VoIP)
  • CRM Integration
  • Call Summarization
  • Call Transcription

Key Capabilities

  • Team collaboration via shared phone numbers
  • AI-generated call summaries and transcripts
  • Integrations with major business tools
  • 24/7 AI answering agent
  • Customizable call routing

Use Cases

  • Sales teams managing customer communications
  • Support teams delivering efficient service
  • Recruiting teams coordinating interviews
  • Small businesses building professional presence

Core Benefits

  • Streamlined team communication
  • Improved customer service response
  • Enhanced productivity with AI tools
  • Easy integration with existing workflows
  • Flexible and scalable plans

Key Features

  • Collaborative calling and messaging
  • AI-powered call summaries and transcripts
  • Integrations with popular CRM and business tools
  • Sona AI answering agent
  • Shared phone numbers for team collaboration
  • Call flow builder for customized routing

How to Use

  1. 1
    Sign up for an account
  2. 2
    Select or port a phone number
  3. 3
    Invite team members to collaborate
  4. 4
    Use the app on mobile or desktop
  5. 5
    Integrate with CRM and business tools

Pricing Plans

Starter

$15
The essentials to get you and your team up and running, including a local or toll-free number, calling and messaging to US and Canada, voicemail transcripts, OpenPhone API, and email support. per user per month

Business

$23
For businesses looking for more call handling and automation features, including all Starter features plus call summaries, group calling, ring orders, call transfers, CRM integrations, phone menus, analytics, call recording, and live chat support. per user per month

Scale

$35
Boost team efficiency with advanced automations and AI support. Includes all Business features plus AI call tags, conditional call routing (coming soon), dedicated onboarding, and priority support. per user per month

Sona Add-On

$49
Sona, the always-on AI voice agent, available as an add-on to any plan. Includes 50 calls per month; $0.99 per additional call.

Frequently Asked Questions

Q.How does OpenPhone work?

A.OpenPhone provides phone numbers using the internet. You can use the app on mobile or web to make and receive calls and messages.

Q.What devices do you support?

A.OpenPhone works on iOS, Android, and desktop devices, keeping you connected across all platforms.

Q.Does OpenPhone use my phone plan’s minutes?

A.No. OpenPhone uses WiFi or mobile data, not your phone plan's minutes.

Q.Can I use OpenPhone with my team?

A.Yes. OpenPhone includes shared numbers, collaboration tools, and integrations for team use.

Q.Can I cancel anytime?

A.Yes. You can cancel anytime through the app. Your subscription remains active until the end of the billing cycle.

Pros & Cons (Reserved)

✓ Pros

  • User-friendly interface
  • Cross-device compatibility
  • Efficiency-enhancing AI features
  • Team collaboration tools
  • Integration with business apps
  • Scalable pricing options

✗ Cons

  • Requires stable internet connection
  • Some services may block virtual numbers for 2FA
  • Sona AI has extra cost

Alternatives

No alternatives found.