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Numa | AI for Dealerships

★3.5
💬2644
💲Paid

Numa is an AI platform that automates communication and improves customer service for car dealerships. By integrating with existing DMS systems, it enables AI Agents to answer customer calls, schedule appointments, and deliver real-time updates. This reduces workload for service advisors and enhances customer satisfaction by ensuring consistent and timely communication.

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Platform
web
AIAppointment BookingAutomationCommunicationCustomer ServiceDMS IntegrationDealership

What is Numa | AI for Dealerships?

Numa is an AI platform designed for car dealerships to enhance performance and customer experience. It uses Generative AI to autonomously manage Repair Orders (ROs), schedule service appointments, and provide real-time service updates. Numa's AI Agents handle customer calls, book appointments, and build customer loyalty through automated status updates and DMS integrations. The platform is ideal for dealerships looking to streamline operations, reduce workload, and improve customer satisfaction.

Core Technologies

  • Generative AI
  • AI Agents
  • DMS Integration

Key Capabilities

  • Automate call answering and routing
  • Book appointments automatically
  • Provide real-time service updates
  • Integrate with dealership systems
  • Manage ROs using AI

Use Cases

  • Rescuing missed calls and automating scheduling
  • Delivering full communication visibility
  • Answering every customer call and booking more ROs
  • Elevating CSI with automated status updates
  • Scaling customer demand without adding staff

Core Benefits

  • Increases profits by automating service department tasks
  • Improves CSI scores through better communication
  • Reduces workload for service advisors
  • Provides full visibility into customer conversations
  • Scales customer demand without adding headcount

Key Features

  • AI-powered call answering and routing
  • Automated appointment booking
  • Real-time service updates
  • DMS integrations
  • Generative AI for RO management

How to Use

  1. 1
    Integrate Numa with your existing DMS system.
  2. 2
    Allow AI Agents to handle customer calls and schedule appointments.
  3. 3
    Receive real-time service updates and monitor customer interactions.

Frequently Asked Questions

Q.What does Numa do?

A.Numa uses Generative AI to supercharge dealership performance, turn customers into loyal fans, and empower your employees to deliver exceptional experiences.

Q.What are AI Agents?

A.AI Agents are designed to rescue missed calls, automate scheduling, and deliver full communication visibility.

Q.How does Numa help with customer loyalty?

A.Numa helps build loyalty by making your dealership unforgettable with automated status updates that wow customers, lighten service advisors’ load, and supercharge efficiency.

Pros & Cons (Reserved)

✓ Pros

  • Increases profits by automating service department tasks
  • Improves CSI scores through better customer communication
  • Reduces workload for service advisors
  • Provides full visibility into customer conversations
  • Integrates with existing DMS systems

✗ Cons

  • Requires integration with existing dealership systems
  • May require initial setup and training
  • Reliance on AI may require monitoring for accuracy

Alternatives

No alternatives found.