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NexxtSupport

★3.7
💬45
💲Freemium

NexxtSupport is an AI-powered chatbot platform designed for businesses to automate customer support, generate leads, and boost sales. It offers customizable chatbots that can be trained with your data and integrated into various platforms like websites, Messenger, and WhatsApp. The platform provides advanced analytics, multi-language support, and a range of plans to suit different business needs.

💻
Platform
web
AI chatbotAI platformChatbot builderCustomer serviceCustomer support automationEmployee helpdeskLead generation

What is NexxtSupport?

NexxtSupport is an AI-first all-in-one customer support platform that allows users to build custom AI chatbots. These chatbots can be trained with the user's own data to automate customer support, gather leads, and increase sales. It supports integration with websites, Messenger, WhatsApp, and other platforms.

Core Technologies

  • Artificial Intelligence
  • Natural Language Processing
  • Data Integration

Key Capabilities

  • Automate customer support
  • Generate leads
  • Increase sales
  • Customizable chatbots
  • Multi-language support
  • Advanced analytics

Use Cases

  • Provide 24/7 customer support
  • Offer employee assistance
  • Capture leads from website visitors
  • Act as a shopping assistant
  • Analyze chatbot performance for improvements

Core Benefits

  • Reduces customer queries by up to 80%
  • Offers 24/7 support
  • Gathers leads and increases sales
  • Easy to set up with no code needed
  • Supports over 50 languages
  • Provides advanced analytics and conversation insights

Key Features

  • Customizable AI Chatbots
  • Data Integration
  • Lead Generation
  • Advanced Analytics
  • Multi-Language Support

How to Use

  1. 1
    Upload your data (PDFs, Word files, web links) or integrate with existing tools to train your AI chatbot.
  2. 2
    Customize the chatbot's appearance and embed it on your website in minutes.
  3. 3
    Configure lead collection and analyze chatbot performance using built-in analytics.

Pricing Plans

Hobby

$0
1 chatbot, 25 messages/month, 450,000 training characters, full appearance customization, leads collection, unlimited file and link training, see conversation history, email support, inactive chatbot deletion after 14 days.

Scaler

$19/Month
2 chatbots, 2000 messages/month, 15,000,000 training characters/chatbot, full appearance customization, leads collection, unlimited file and link training, advanced analytics & conversations insights.

Business

$99/Month
5 chatbots, 10,000 messages/month, 15,000,000 training characters/chatbot, possibility to transfer characters quota between chatbots, full appearance customization, leads collection, unlimited file and link training, advanced analytics & conversations insights, option to remove NexxtSupport branding, priority support.

Enterprise

Contact Us
SSO/SAML Login, Fast onboarding, Custom AI models, Priority support, Custom features, Custom integrations like Salesforce, Hubspot, etc, No powered by NexxtSupport branding.

Frequently Asked Questions

Q.What is NexxtSupport used for?

A.NexxtSupport is a platform for building custom AI chatbots, training them with your own data, and easily adding them to your website or platforms to automate customer support and lead generation.

Q.How do I train the AI?

A.You can train the AI by uploading files (.DOCX, .PDF, .TXT), providing links to websites, articles, connecting platforms like Notion, Confluence, or adding manual text data.

Q.How hard is it to add the chatbot to my website?

A.It is very easy to add the chatbot to your website. You can do it in just a few clicks by copying and pasting a code snippet into your website's code.

Q.What analytics does NexxtSupport provide?

A.NexxtSupport provides advanced analytics regarding the number of visitors, conversations, messages, visitor locations, device types, and more, structured in charts and graphs.

Q.Can I see the conversations handled by the chatbot?

A.Yes, you can see all the conversations handled by the chatbot, including messages exchanged, time of conversation, and visitor details.

Pros & Cons (Reserved)

✓ Pros

  • Reduces customer queries by up to 80%
  • Offers 24/7 support
  • Gathers leads and increases sales
  • Easy to set up with no code needed
  • Supports over 50 languages
  • Provides advanced analytics and conversation insights

✗ Cons

  • Inactive chatbots are deleted after 14 days on the free plan
  • Message limits on lower-tier plans
  • Some features require higher-tier subscriptions

Alternatives

No alternatives found.