M

My AskAI

4.4
💬5089
💲Paid

My AskAI enhances customer support by automating responses and integrating with existing help systems. It reduces workload on support teams through AI-driven ticket handling, supports multiple languages, and ensures smooth transitions to human agents when necessary.

💻
Platform
web
AI CopilotAI Email AssistantAI agentAI customer supportChrome ExtensionCustomer support automationFreshdesk

What is My AskAI?

My AskAI is an AI-powered customer support agent that automates ticket resolution and deflects up to 75% of support requests. It integrates seamlessly with live chat platforms like Intercom, Zendesk, and Freshdesk, and can answer questions using help docs, Shopify stores, or websites. Designed for businesses of all sizes, it offers multilingual support and intelligent handover to human agents when needed.

Core Technologies

  • Artificial Intelligence
  • Natural Language Processing
  • Customer Support Automation
  • Live Chat Integration
  • Multilingual Support

Key Capabilities

  • Automated ticket resolution
  • Integration with support tools
  • Knowledge-based responses
  • Intelligent conversation handover
  • Customizable AI tone

Use Cases

  • Support automation for SaaS and eCommerce
  • Handling refund and account queries
  • Instant customer answers
  • Ticket tagging in Zendesk
  • Lead capture during chats

Core Benefits

  • Reduces support requests by up to 75%
  • Saves time for support teams
  • Improves customer satisfaction
  • No developer setup required
  • High AI resolution rate

Key Features

  • AI-powered customer support
  • Integration with existing tools
  • Automated ticket resolution
  • Multilingual capabilities
  • Customizable AI behavior
  • Live data connection

How to Use

  1. 1
    Add your AI agent to a supported live chat tool
  2. 2
    Connect help articles, Shopify stores, or your website
  3. 3
    Customize the AI's behavior and tone
  4. 4
    Enable lead capture if needed
  5. 5
    Monitor and refine performance over time

Pricing Plans

Essentials

$89/mo
For small startups. 200 conversations/mo ($0.10/conversation after monthly limit)

Pro

$149/mo
For revenue-generating SaaS companies. 1,000 conversations/mo ($0.10/conversation after monthly limit)

Enterprise Plan

Custom pricing
For large enterprises, agencies and platform owners.

Frequently Asked Questions

Q.What content types can I use to train my AI agent?

A.You can add websites, help documents, PDFs, presentations, and Shopify store data to train your AI agent.

Q.Can My AskAI integrate with other tools?

A.Yes, it integrates with Intercom, Zendesk, Freshdesk, Shopify, HubSpot, Gorgias, and more via API or webhooks.

Q.Is there a free trial available?

A.Yes, you can sign up for a 30-day free trial to test the AI agent before purchasing.

Q.How secure is My AskAI?

A.All data is encrypted at rest (AES-256) and in transit, and stored in isolated containers for security.

Q.Can I capture leads with My AskAI?

A.Yes, you can enable lead capture to collect email addresses before users interact with the AI agent.

Pros & Cons (Reserved)

✓ Pros

  • Affordable pricing plans
  • Easy setup without developers
  • High AI resolution rate
  • Seamless integration with support tools
  • Time savings for support teams
  • Improved customer satisfaction

✗ Cons

  • Pricing increases with usage
  • Some features limited to higher-tier plans
  • Relies on accurate knowledge base

Alternatives

No alternatives found.