Q.What file formats do you support?
A.We support a wide range of document formats including PDF, Word (DOC, DOCX), PowerPoint (PPT, PPTX), Excel (XLS, XLSX), HTML, and plain text files. Our system can process both text and embedded images within these documents.
Q.How does the JSON schema customization work?
A.Pro users can define custom JSON schemas to specify exactly how they want their data structured. You can either use our automated schema detection or provide your own schema definition. This ensures your output data matches your exact requirements.
Q.What kind of support do you offer?
A.All users get access to our documentation and email support. Pro users receive priority support with faster response times. Enterprise customers get dedicated support teams and custom SLAs to meet their specific needs.
Q.Can I try before subscribing?
A.Yes! You can try our service with a sample document to see the quality of our markdown and JSON outputs. This helps you understand how our system handles document formatting and structure before committing to a subscription.
Q.What's included in the API access?
A.Pro and Enterprise users get full API access with comprehensive documentation. You can integrate our document processing directly into your workflow, automate batch processing, and retrieve transformed documents programmatically.