ToolMeshToolMesh
M

ModAi

★4.2
💬27
💲Freemium

ModAI is an AI-powered Discord bot that automates community support, moderation, and engagement. It provides 24/7 coverage with intelligent ticketing, multi-language support, and customizable features. The bot reduces routine support tickets by up to 80% and saves time for support teams while improving customer satisfaction.

💻
Platform
web
AI chatbotAI supportCommunity moderationCustomer supportDiscord automationDiscord botKnowledge base

What is ModAi?

ModAI is an AI-powered Discord bot designed for community support, moderation, and engagement. It handles support tickets by training on a business's knowledge base, freeing up the team to focus on other tasks. ModAI understands documentation, website content, and Discord conversations to automatically answer questions within Discord support tickets. It also offers auto-escalation and ticketing, speaking over 30 languages to provide global support.

Core Technologies

  • Artificial Intelligence
  • Natural Language Processing
  • Knowledge Base Integration

Key Capabilities

  • AI-powered support ticket handling
  • Knowledge base understanding and question answering
  • Auto-escalation of complex issues
  • Multi-language support (30+ languages)
  • Ticketing system
  • Customizable bot appearance and message templates

Use Cases

  • Providing instant support in Discord communities
  • Moderating Discord servers
  • Engaging community members
  • Supporting prop firms, reseller groups, and crypto groups
  • Handling customer inquiries across multiple languages

Core Benefits

  • Reduces routine support tickets by 70-80%
  • Provides 24/7 coverage without staffing costs
  • Offers 3-5 minute average response time
  • Saves up to 30 hours per week for support staff
  • Decreases support costs by 40-60%
  • Increases customer satisfaction and community engagement
  • Reduces customer churn

Key Features

  • AI-powered support ticket handling
  • Knowledge base understanding and question answering
  • Auto-escalation of complex issues
  • Multi-language support (30+ languages)
  • Ticketing system
  • Customizable bot appearance and message templates

How to Use

  1. 1
    Sign up for free and add the ModAI bot to your Discord server.
  2. 2
    Train the bot by uploading your website, knowledge base, and FAQs.
  3. 3
    ModAI will handle customer tickets 24/7 based on the provided information.

Pricing Plans

Free

$0/month
Perfect for small communities. Ticketing system, 100 AI Responses per month, 20 Knowledge Base Entries, Analytics View, Tickets view, 24/7 discord support

Premium

$29/month
For growing communities. Replaces 1-2 Mod, Ticketing system, 1000 AI responses Per month, 100 Knowledge Base Items, Custom Bot Name, Custom Message Templates, 24/7 discord support

Enterprise

$99/month
For large communities. Replaces 2-5 mods, Ticketing system, 20,000 AI responses per Month, Unlimited Knowledge Base, Custom Bot Name, Custom Message Templates, Custom commands, Custom Ticketing Features, Custom Features on Demand, 24/7 WhatsApp Support

Custom

Contact Sales
For communities with unique needs. Replaces all Mods, Ticketing system, Unlimited AI Responses, Unlimited Knowledge Base, Custom Bot Name, Custom Message Templates, Custom commands, Custom Ticketing Features, Custom Features on Demand, 24/7 WhatsApp Support

Frequently Asked Questions

Q.How does the AI learn my knowledge base?

A.Our AI uses advanced natural language processing to understand your documentation, website content, and previous support conversations. You can upload files, connect to your website, or import existing Discord conversations for training. The system continuously improves as it processes more of your content.

Q.What happens when the AI can't answer a question?

A.The bot intelligently escalates complex issues to your team.

Q.How long does it take to set up?

A.The website does not provide a specific timeframe for setup.

Q.Is my data secure?

A.The website does not provide specific information about data security measures.

Q.Can I customize the bot's appearance?

A.Yes, custom bot name and message templates are available in the Premium and higher plans.

Pros & Cons (Reserved)

✓ Pros

  • Reduces routine support tickets by 70-80%
  • Provides 24/7 coverage without staffing costs
  • Offers 3-5 minute average response time
  • Saves up to 30 hours per week for support staff
  • Decreases support costs by 40-60%
  • Increases customer satisfaction and community engagement
  • Reduces customer churn

✗ Cons

  • Requires training with a knowledge base
  • May not be suitable for communities with very unique or complex support needs (unless custom plan is used)

Alternatives

No alternatives found.