L

Listen Labs

3.7
💬47039
💲Paid

Listen Labs is an AI-first research platform that streamlines customer interviews, replacing manual methods with AI moderation. It handles recruitment, analysis, and reporting to deliver insights quickly and at scale.

💻
Platform
web
AI researchAI-moderated interviewsBrand perceptionConcept testingCustomer interviewsMarket researchQualitative research

What is Listen Labs?

Listen Labs is an AI-powered customer interview platform designed for researchers and businesses. It replaces manual research methods with AI-moderated interviews, handling participant recruitment, interview conduction, response analysis, and report generation to deliver actionable insights in hours instead of weeks.

Core Technologies

  • AI-moderated interviews
  • Automated analysis
  • Report generation
  • Multi-language support

Key Capabilities

  • Conduct customer interviews
  • Generate actionable reports
  • Recruit participants
  • Analyze responses
  • Test various stimuli

Use Cases

  • Test new concepts with target audiences
  • Evaluate landing page effectiveness
  • Conduct foundational market research
  • Analyze brand perception among customers
  • Test creative materials and usability

Core Benefits

  • Faster insights than traditional methods
  • Scalable customer interviews
  • Reduced manual analysis effort
  • Access to large participant pool
  • Supports various research methodologies

Key Features

  • AI-moderated customer interviews
  • Automated analysis and report creation
  • Participant recruitment services
  • Support for multiple languages
  • Testing of videos, images, and prototypes

How to Use

  1. 1
    Select a template or upload discussion guide
  2. 2
    Recruit participants from panel or your users
  3. 3
    AI conducts and analyzes interviews
  4. 4
    Generate detailed actionable report

Frequently Asked Questions

Q.What types of research methods does Listen Labs replace?

A.Listen Labs replaces surveys, focus groups, and in-depth interviews with AI-moderated interviews.

Q.How quickly can I get results with Listen Labs?

A.Listen Labs delivers actionable insights in hours, not weeks.

Q.What kind of stimuli can I test with Listen Labs?

A.You can test videos, images, and Figma prototypes.

Q.What languages does Listen Labs support?

A.Listen Labs supports translation and transcription between more than 50 languages.

Q.How does Listen Labs handle participant recruitment?

A.Recruit participants from Listen Labs' panel or your own users.

Pros & Cons (Reserved)

✓ Pros

  • Faster insights compared to traditional methods
  • Scalable customer interviews
  • AI-powered analysis reduces manual effort
  • Access to a large pool of participants
  • Supports various research methodologies

✗ Cons

  • Reliance on AI may miss nuanced insights
  • Potential bias in AI analysis
  • Cost may be a barrier for some users
  • Requires careful planning of interview questions

Alternatives

No alternatives found.