ToolMeshToolMesh
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Inkeep

★4.3
💬4390
💲Paid

Inkeep transforms content into AI chatbots for user support and internal tooling, offering easy setup, integration with popular platforms, and insights to improve documentation and reduce support volume.

💻
Platform
web
AI assistantAI chatbotAnalyticsAutomationContent managementCopilotCustomer support

What is Inkeep?

Inkeep is an AI chatbot platform that turns documentation and other content into an AI assistant for users and a copilot for support teams. It's designed for businesses needing self-serve support solutions, solving the problem of reducing support volume while providing trusted answers from their own content with minimal maintenance.

Core Technologies

  • AI chatbot
  • Artificial Intelligence

Key Capabilities

  • Content-to-chatbot conversion
  • User support automation
  • Internal tooling assistance
  • Support workflow automation

Use Cases

  • Self-serve support for users
  • Intelligent side panel for ticketing platforms
  • Automated support workflows
  • Internal Slack bot for quick answers
  • Improving documentation with user feedback

Core Benefits

  • Reduces support volume
  • Provides authentic self-serve experiences
  • Offers insights to improve product and documentation
  • Maintains data security and compliance
  • Easy setup and implementation

Key Features

  • AI Assistant for users
  • Copilot for support teams
  • Reports on content gaps
  • Integration with support platforms
  • AI Agents for workflow automation
  • SOC 2 Type II compliance
  • PII removal and data controls

How to Use

  1. 1
    Onboard content sources (docs, blogs, forums)
  2. 2
    Add JavaScript snippet to your platform
  3. 3
    Monitor and improve documentation with insights

Pricing Plans

Growth

Turn your content into an assistant for your users.

Enterprise

All the tools your team needs to scale support.

Frequently Asked Questions

Q.How do I add Inkeep to my docs?

A.Auto-magically onboard sources, add JavaScript snippet, monitor and improve docs.

Q.How often is content kept up to date?

A.Inkeep offers automated content syncs to keep knowledge base current.

Q.Can I use Inkeep with Zendesk?

A.Yes, Inkeep integrates with Zendesk, Salesforce, Hubspot, Intercom, and HelpScout.

Q.Can I use as an internal Slack bot?

A.Yes, Inkeep can be used as an internal Slack bot.

Q.Is there a plugin for Docusaurus?

A.The provided content does not explicitly mention a Docusaurus plugin, but Inkeep offers JavaScript snippets for integration.

Pros & Cons (Reserved)

✓ Pros

  • Easy setup and implementation
  • High-quality AI support
  • Reduces support volume
  • Provides authentic self-serve experiences
  • Offers insights to improve product and documentation
  • Integrates with popular support platforms
  • Maintains data security and compliance

✗ Cons

  • Pricing details not explicitly provided
  • Some features only in Enterprise plan
  • Requires initial effort to onboard content sources

Alternatives

No alternatives found.