Helpjuice is a powerful knowledge base tool designed to streamline the creation, organization, and sharing of information. With AI-powered features, it enables users to generate content, search for answers efficiently, and manage documentation with ease. The platform supports multiple languages, integrates with various tools, and provides analytics to track performance.
Helpjuice is a knowledge base software that helps companies store, organize, and retrieve information to help users find answers fast. It offers features like AI-powered assistance, powerful search, a clean editor, multi-language support, and smart insights. It is used to scale support, train faster, and make documentation accessible across teams.
A.A knowledge base is where you put all the answers people keep asking for — so they stop asking. It's a centralized, searchable hub of documentation, FAQs, how-to’s, and process explanations. Internally or externally, it gives people answers without needing to ask someone.
A.Most tools store articles. Helpjuice gives you answers. Our AI understands questions, search forgives typos, and you don’t need to build 12 workflows just to launch.
A.There are a few: Internal knowledge bases (for employees, onboarding, processes), External/customer-facing (help centers, support docs), Product/team-specific (engineering wikis, sales enablement, etc.). At Helpjuice, you can run all of these from one place — fully separated by access, brand, or visibility.
A.Start with what people ask most. That’s your first 10 articles. You can even use our Chrome Extension or Article Requests AI Feature to capture knowledge from anywhere. Then organize them into categories. Make sure they’re searchable. With Helpjuice, you can import from docs, emails, or tickets — or just ask the AI to generate content from scratch.
A.Not even close. Our AI is built for accuracy, trained on your content, and shows its work with citations. It even knows when not to guess — which is why demos end with 'Wow'.
