Q.What exactly is an AI Message on HelperHat?
A.An AI Message is a response generated by HelperHat's AI system to a customer's inquiry, counted when the AI sends a reply.
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HelperHat
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💬30
💲Paid
HelperHat is an AI-powered live chat support tool designed for websites, offering 24/7 support to enhance customer satisfaction and reduce costs. It uses advanced AI models for instant, accurate responses and automates learning from website content.
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Platform
web
AI AnalyticsAI AssistantAI AutomationAI ChatbotBusiness ToolsCost ReductionCustomer Engagement
What is HelperHat?
HelperHat is an AI-powered live chat support solution for websites, operating 24/7 to enhance customer satisfaction and reduce support costs. It automates customer support using advanced AI models, providing instant, accurate, and human-like responses.
Core Technologies
- AI Chatbot
- Natural Language Processing
- GPT
- Llama
- Gemini
- AI Analytics
- Spam Filtering
Key Capabilities
- 24/7 AI-powered live chat support
- Automated learning from website content
- Human-AI collaboration
- Unlimited team members and conversations
- AI Analytics and Spam Filtering
Use Cases
- Automating customer support inquiries 24/7
- Reducing operational expenses for support teams
- Improving customer satisfaction with instant, accurate replies
- Handling a high volume of customer questions efficiently
- Providing support even after business hours
Core Benefits
- 24/7 AI-powered live chat support
- Significant cost savings by automating support
- Instant, human-like responses
- Automatically learns from website content
- Supports unlimited team members and conversations
- Provides granular AI analytics and automatic spam filtering
Key Features
- 24/7 AI-powered live chat support
- One-line installation
- Advanced AI models (GPT, Llama, Gemini) for instant responses
- Automated learning from website content and uploaded files
- Human-AI collaboration
- Unlimited team members and conversations
- AI Analytics and Spam Filtering
- Cross-platform access (Web, iOS, Android)
How to Use
- 1Copy and paste a single line of code onto your website.
- 2The AI automatically learns from your website's content.
- 3Monitor AI message usage from your Account Page.
- 4Cancel your subscription anytime through the Billing Portal.
- 5Use the promo code FREETRIALMONTH for 1 month free.
Pricing Plans
Universal Plan
$20 / month
Includes 1,000 AI messages per month, unlimited live-agent messages, and unlimited team members. After 1,000 AI messages, additional messages are charged at $5 for every 100 extra AI messages (rounded up).
Frequently Asked Questions
Q.How can I track my AI message usage?
A.You can monitor your AI message count in real-time from your Account Page.
Q.What happens to unused AI messages each month?
A.Unused AI messages do not roll over to the next billing period and are reset at the start of each cycle.
Q.Can I cancel my subscription at any time?
A.Yes, you can cancel your subscription anytime through the Billing Portal or by deleting your business account.
Q.Do you offer a free trial?
A.HelperHat offers a limited-time offer of 1 month free with the promo code FREETRIALMONTH.
Pros & Cons (Reserved)
✓ Pros
- 24/7 AI-powered live chat support
- Extremely easy one-line installation
- Significant cost savings by automating support
- Leverages advanced AI models for high accuracy
- Provides instant, human-like responses
- Automatically learns from website content
- Supports seamless human-AI collaboration
- Offers unlimited team members and conversations
- Provides granular AI analytics and automatic spam filtering
- Accessible across web, iOS, and Android devices
- Transparent and affordable pricing
- High security standards
✗ Cons
- Currently supports English language only
- Limited to website live chat only
- CRM integrations are limited to CSV export
- Unused AI messages do not roll over
- Additional AI messages are rounded up for billing
- Does not offer refunds for subscription cancellations
- Only offers monthly billing
- No free trial, only a promo code for one free month
Alternatives
No alternatives found.