Q.What platforms does HeiChat support?
A.HeiChat is compatible with Shopify, WooCommerce, and ShopLine.
H
HeiChat
★4.2
💬1688
💲Freemium
HeiChat is an AI chatbot plugin for e-commerce stores that provides 24/7 customer support, order tracking, and product recommendations. It supports over 95 languages and automatically learns store policies and product information to provide personalized assistance.
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Platform
web
AI ChatbotChatGPTCustomer EngagementCustomer ServiceE-commerceMultilingual SupportOrder Tracking
What is HeiChat?
HeiChat is an AI-powered e-commerce chatbot plugin designed for 24/7 customer support and sales assistance. It integrates with platforms like Shopify, WooCommerce, and ShopLine to provide automated order tracking, product recommendations, and multilingual support in over 95 languages.
Core Technologies
- ChatGPT
- Artificial Intelligence
- Natural Language Processing
Key Capabilities
- 24/7 Online Support
- Order Tracking
- Product Recommendations
- Multilingual Support
- Automatic Learning
- AI-Powered Insights
Use Cases
- Providing instant answers to customer inquiries
- Tracking order status and providing updates
- Recommending relevant products to customers
- Automating customer support without human intervention
- Boosting sales through AI-powered insights
Core Benefits
- 24/7 availability for instant customer support
- Multilingual support for global customer base
- Automated order tracking and product recommendations
- Real-time awareness of product listing changes
- Converts general inquiries into sales opportunities
Key Features
- 24/7 Online Support
- Order Tracking
- Product Recommendations
- Multilingual Support (95+ languages)
- Automatic Learning
- ChatGPT and Claude AI Powered
How to Use
- 1Install the HeiChat plugin on your e-commerce platform
- 2Let the chatbot automatically learn your store policies and products
- 3Customize the chatbot with shop policies and training materials
- 4Enable the chatbot to interact with customers for support and recommendations
- 5Monitor performance and adjust settings as needed
Pricing Plans
Free
Free to install
800k Free Tokens, 100 Products to recommend, 20 Knowledge Bases, Customizable Widgets, Switch AI Models, Mobile App, $1 Per 200k Extra Tokens
Pro
$29.90/month
500 Products, 100 Knowledge Bases, 10M Tokens/Month, 500 AI replies/month (Basic model), Up to $0.04 per AI reply, $1 Per 200k Extra Tokens, 3-day free trial
Pro Plus
$69.90/month
3,000 Products, 1,000 Knowledge Bases, Live-chat/WhatsApp Integration, 50M Tokens/Month, 2500 AI replies/month (Basic model), Support Cloudflare to reduce spam, AI Tickets, $1 Per 200k Extra Tokens, 3-day free trial
Pro Max
$299/month
All Pro Plus Features, 400M Tokens/Month, 20,000 Products, 3,000 Knowledge Bases, Use Your Own OpenAI API Key, 20000 AI replies/month (Basic model), 3-day free trial
Frequently Asked Questions
Q.How many languages does HeiChat support?
A.HeiChat supports 95+ languages, including EN, ES, ZH, FR, DE, AR, JA, and RU.
Q.Does HeiChat require developers or API keys?
A.No, HeiChat does not require developers or API keys.
Q.What can HeiChat do?
A.HeiChat can recommend products, auto boost sales, is available 24/7, supports 95+ languages, and can be trained with shop policies.
Pros & Cons (Reserved)
✓ Pros
- 24/7 availability for instant customer support
- Supports 95+ languages for global reach
- Automatically learns store policies and product info
- Converts inquiries into sales with AI insights
- Real-time product listing awareness
✗ Cons
- May require fine-tuning for accurate responses
- AI may not handle complex issues as well as humans
- Higher-tier plans may be costly for small businesses
Alternatives
No alternatives found.