H

Hamming AI (YC S24)

3.9
💬1434
💲Paid

Hamming AI enables teams to test AI voice agents efficiently, analyze production calls, manage prompts, and ensure trust and safety. It accelerates testing 1000x faster than manual methods with parallel calls and detailed performance insights.

💻
Platform
web
AI governanceAI voice agent testingAutomated testingCall analyticsLLM testingLoad testingPrompt management

What is Hamming AI (YC S24)?

Hamming AI is an automated platform for testing AI voice agents, providing call analytics, and governance. It helps teams test voice agents 100x faster than manual methods by creating personas and scenarios, running simultaneous calls to find bugs, and offering detailed analytics to improve performance while ensuring trust and safety.

Core Technologies

  • AI Voice Agent Testing
  • Large Language Models (LLMs)
  • Automated Testing
  • Call Analytics

Key Capabilities

  • Automated voice agent testing
  • Production call analytics
  • Trust and safety reporting
  • Prompt management
  • Voice scenario creation
  • Experiment tracking
  • Team collaboration

Use Cases

  • Build reliable AI intake agents for appointment scheduling
  • Deploy precise AI voice drive-through order handlers
  • Launch 24/7 high-quality AI voice customer support
  • Ensure accurate healthcare follow-up via AI agents
  • Develop efficient AI personal assistants for daily tasks
  • Create effective AI coaching agents for student guidance

Core Benefits

  • 1000x faster than manual testing
  • Detailed analytics for improvement
  • Supports cross-team collaboration
  • HIPAA compliant for secure handling
  • Platform-agnostic integration
  • Multi-language support

Key Features

  • Automated AI voice agent testing
  • Production call analytics generation
  • Trust and safety compliance reports
  • Prompt management and organization
  • Voice scenarios creation tool
  • Voice experiment tracking system
  • Score override functionality
  • Team collaboration support

How to Use

  1. 1
    Create voice characters and scenarios
  2. 2
    Run simultaneous test calls to AI voice agents
  3. 3
    Analyze detailed performance reports
  4. 4
    Identify improvement areas for agents

Frequently Asked Questions

Q.What is AI voice agent testing? Why do I need it?

A.AI voice agents are hard to test. Hamming AI spins up 1000s of parallel test calls to your voice agent and gives you detailed reports on where your agent is struggling. This is more scalable, systematic and rigorous than human vibe checks.

Q.Are you HIPAA compliant?

A.Hamming is HIPAA compliant.

Q.Do you just test the voice piece or the conversational LLM flow as well?

A.We test both voice and conversational aspects of your system. For voice, we test your system's ability to handle long pauses, interruptions and background noises. For conversational flows, we test your system's ability to handle complex conversations and an array of personas.

Q.How does Hamming integrate with existing LLM frameworks or voice infrastructure?

A.See our Python SDK and Typescript SDK. Integration is ~30 lines of code. We're agnostic to any framework, LLMs, or voice infrastructure.

Q.Can I self-host Hamming?

A.We offer on-premise deployment for enterprises who want greater control over security and data handling. By default, we offer a SaaS platform to decrease time to value.

Pros & Cons (Reserved)

✓ Pros

  • 1000x faster than manual testing
  • Detailed analytics for improvement
  • Supports cross-team collaboration
  • HIPAA compliant
  • Platform-agnostic
  • Supports multiple languages

✗ Cons

  • May require some initial setup and integration
  • On-premise deployment only for enterprises

Alternatives

No alternatives found.