Q.What is AI voice agent testing? Why do I need it?
A.AI voice agents are hard to test. Hamming AI spins up 1000s of parallel test calls to your voice agent and gives you detailed reports on where your agent is struggling. This is more scalable, systematic and rigorous than human vibe checks.
Q.Are you HIPAA compliant?
A.Hamming is HIPAA compliant.
Q.Do you just test the voice piece or the conversational LLM flow as well?
A.We test both voice and conversational aspects of your system. For voice, we test your system's ability to handle long pauses, interruptions and background noises. For conversational flows, we test your system's ability to handle complex conversations and an array of personas.
Q.How does Hamming integrate with existing LLM frameworks or voice infrastructure?
A.See our Python SDK and Typescript SDK. Integration is ~30 lines of code. We're agnostic to any framework, LLMs, or voice infrastructure.
Q.Can I self-host Hamming?
A.We offer on-premise deployment for enterprises who want greater control over security and data handling. By default, we offer a SaaS platform to decrease time to value.