ToolMeshToolMesh
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Guest Guru

★4.4
💬180
💲Paid

Guest Guru is an AI chatbot that automates guest communication for Airbnb hosts. It integrates with property management systems, answers guest inquiries, and streamlines interactions to improve efficiency and guest satisfaction.

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Platform
web
AI ChatbotAirbnb AutomationCustomer ServiceGuest CommunicationMessaging AutomationProperty ManagementShort-Term Rental

What is Guest Guru?

Guest Guru is an AI-powered chatbot designed specifically for Airbnb hosts and short-term rental property managers. It automates guest communication by replying to messages, answering common questions, and managing interactions across platforms like Airbnb, Booking.com, and VRBO. This tool helps hosts save time, improve response consistency, and enhance the guest experience.

Core Technologies

  • Artificial Intelligence
  • Natural Language Processing
  • Automated Messaging

Key Capabilities

  • Automated guest messaging
  • 24/7 query answering
  • Unified inbox
  • PMS integration
  • SMS and Email alerts
  • 150+ language support
  • AI drafts replies
  • Custom tone
  • Direct booking site embedding

Use Cases

  • Automating check-in instructions for guests
  • Providing on-demand support during stays
  • Offering personalized recommendations based on guest preferences

Core Benefits

  • Reduces time spent on guest messaging
  • Ensures quick and consistent responses
  • Maintains high-quality interaction
  • Streamlines workflow
  • Builds guest confidence
  • Improves guest experience

Key Features

  • Automated guest messaging
  • 24/7 query answering
  • Unified inbox
  • PMS integration
  • SMS and Email alerts
  • 150+ language support
  • AI drafts replies
  • Custom tone
  • Direct booking site embedding

How to Use

  1. 1
    Integrate Guest Guru with your PMS
  2. 2
    Import your properties into the system
  3. 3
    Enable AutoHost mode for automated responses
  4. 4
    Customize tone and set up FAQs for your listings
  5. 5
    Embed the chatbot on your booking site

Pricing Plans

Superhost

For additional properties, AutoHost Mode, SMS Mode, Escalations, FAQs, Custom tone, Email Notifications, Live Chat Support, Onboarding Assistance, Booking Site Embedding, Property Bot Url

Bespoke

Unlimited, AutoHost Mode, SMS Mode, Escalations, FAQs, Custom tone, Email Notifications, Live Chat Support, Onboarding Assistance, Booking Site Embedding, Property Bot Url

Frequently Asked Questions

Q.What is Autohost mode in GuestGuru?

A.Autohost is a feature within GuestGuru that autonomously responds to guest messages.

Q.What is SMS Mode in GuestGuru?

A.SMS Mode in GuestGuru sends notifications via SMS or email each time it responds to guest messages.

Q.What is Escalations in Guest Guru?

A.Escalations is a feature in GuestGuru designed to manage guest messages requiring human intervention.

Q.What is FAQs in GuestGuru?

A.FAQs is a feature where hosts can input information about their listings for the bot to use in responding to guest queries.

Q.Do you offer bulk discounts?

A.Guest Guru provides volume discounts to hosts with more than 500 units.

Pros & Cons (Reserved)

✓ Pros

  • Reduces time spent on guest messaging
  • Ensures quick and consistent responses
  • Maintains high-quality interaction
  • Streamlines workflow
  • Builds guest confidence
  • Improves guest experience

✗ Cons

  • Requires initial setup and integration
  • Effectiveness depends on AI training and data input
  • May not handle all complex or unique guest requests

Alternatives

No alternatives found.