G

Gnbly

4
💬28
💲Freemium

NatterGPT automates phone-based tasks such as making reservations, handling customer service calls, and qualifying leads. It supports both inbound and outbound calls, offers IVR navigation, and provides detailed call summaries and reports. The tool is scalable and suitable for small businesses and enterprises.

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Platform
web
AI assistantBusiness callsCall automationCall recordingCustomer serviceIVRLead qualification

What is Gnbly?

NatterGPT is an AI-powered assistant designed to handle various communication tasks, including making calls, managing reservations, providing customer service, and qualifying leads. It is ideal for businesses looking to automate phone-based interactions and streamline their operations. The tool helps reduce the workload on human agents by handling both incoming and outgoing calls, navigating IVR menus, recording conversations, and generating reports.

Core Technologies

  • AI Assistant
  • Call Automation
  • Natural Language Processing
  • IVR Navigation
  • Lead Qualification
  • Call Recording

Key Capabilities

  • Outbound calling with lead qualification
  • Inbound call handling as a CSR/Sales representative
  • IVR navigation
  • Call recording
  • Call summary and lead qualification reports

Use Cases

  • Making restaurant reservations via phone
  • Handling customer service inquiries through automated calls
  • Managing crisis situations with high call volumes
  • Sending follow-up calls for customer service or delivery reminders
  • Outreaching to real estate leads or tenants

Core Benefits

  • Automates repetitive phone tasks to save time
  • Reduces reliance on human agents for routine calls
  • Provides detailed call summaries and lead qualification reports
  • Handles high volumes of calls efficiently
  • Offers customizable plans for different business needs

Key Features

  • Outbound calling with lead qualification
  • Inbound call handling as a CSR/Sales representative
  • IVR menu navigation during calls
  • Call recording for documentation
  • Call summary and lead qualification reports

How to Use

  1. 1
    Import a list of contacts for outbound calls or set up NatterGPT to handle incoming calls.
  2. 2
    Use the AI to navigate IVR menus and interact with customers or service representatives.
  3. 3
    Record calls and generate summaries or lead qualification reports after each interaction.
  4. 4
    Upgrade to a higher plan to access advanced features like call transfers and extended call limits.

Pricing Plans

Hobby

$49 per month
Custom phone number, 120 min of phone call (soft cap), Navigate phone menu (IVR) during the call, Free templates for job prompts, Free call summary, Basic Community support, Extra phone calls at $0.6/min, Not sure? $3 Trial for 2 days*

Pro

$200 per month
Everything in Hobby Plan, 10 hours of phone call (soft cap), Call Recording, Preset call scripts, Agent can transfer the call to a human, Email support - 3 business day turnaround, Extra phone calls at $0.5/min

Business

$2,000 per month
Everything in Pro Plan, Includes 100 hours of phone call, Let NatterGPT handle incoming calls, Let NatterGPT be sales/customer support during incoming calls, Lead qualification report for incoming calls, Email support - 1 business day turnaround, Phone support for emergencies - same day turnaround, Extra phone calls at $0.35/min

Frequently Asked Questions

Q.Why do you not offer a free trial?

A.We are sorry that we cannot offer a free trial at the moment, as this project is completely bootstrapped and we do not have much budget to work with.

Q.What are some limitations on what NatterGPT can do?

A.The content does not explicitly state the limitations, but it can be inferred that NatterGPT's capabilities are limited by its AI programming and may not be able to handle every possible phone interaction perfectly.

Q.What kind of tasks can NatterGPT perform?

A.NatterGPT can perform tasks such as making restaurant reservations, navigating IVR phone menus, handling incoming calls as a CSR or sales representative, and calling leads/customers to evaluate their interest level.

Pros & Cons (Reserved)

✓ Pros

  • Automates phone-based tasks to improve efficiency
  • Scalable for handling large call volumes
  • Provides lead qualification and call summaries
  • Offers different plans for various business needs
  • Can handle both incoming and outgoing calls

✗ Cons

  • No free trial (except for a limited $3 trial)
  • Call time limits based on the chosen plan
  • Reliance on AI, which may not perfectly handle all situations
  • Extra call costs can add up

Alternatives

No alternatives found.