Glia's AI Contact Center Software unifies AI and human agents to enhance customer interactions across digital and voice channels. It offers features like AI Virtual Assistants for self-service, AI CoPilots for agents, and AI-driven insights for managers and executives, all within a ChannelLess® experience.
Glia is an AI Contact Center Software designed to enhance customer experience by automating, assisting, and analyzing interactions across digital and voice channels. It offers a unified platform for organizations to manage customer interactions efficiently, with a focus on cost-efficiency and AI-driven insights.
A.Glia's 'Priceless Pricing™' is a revolutionary model that offers a single fixed price with unlimited usage, no per-minute, per-seat, or per-token fees, designed to encourage efficiency and automation without increasing costs.
A.Glia is built for high-trust organizations and serves industries such as Banks, Credit Unions, Insurance, and Healthcare, providing tailored solutions for their specific needs.
A.Glia enhances customer experience by unifying AI and human interactions across digital and voice channels, offering automated self-service, agent assistance, intelligent routing, and AI-driven insights to provide seamless, personalized, and efficient support.
A.The ChannelLess® experience refers to Glia's platform architecture that delivers a fully connected customer experience, eliminating silos between different communication channels (voice, chat, SMS, web) and ensuring consistent context throughout the customer journey.
