gleap.io

Gleap is a powerful AI-driven platform designed to streamline customer feedback collection and management. It combines visual bug reporting, AI chatbots, and marketing automation to help businesses enhance their products and improve customer satisfaction through real-time insights and actionable data.

What is gleap.io?

Gleap is an all-in-one AI customer feedback platform that helps businesses improve their products and strengthen customer relationships. It offers tools like visual bug reporting, AI-powered support (Kai), public roadmaps, knowledge bases, surveys, marketing automation, and more. Gleap enables companies to collect and act on customer feedback efficiently, enhancing product development and customer satisfaction through multiple engagement channels.

Use Cases

• Fix software issues faster using visual feedback
• Deliver personalized customer support via AI chatbots
• Gather user suggestions for new features
• Promote product updates through public roadmaps
• Automate customer communication for better engagement

Core Benefits

• Improve product quality with visual bug reports
• Enhance customer support with AI bots
• Boost engagement through targeted outreach
• Simplify feature request management
• Increase efficiency with automated marketing

Key Features

• Visual bug reporting
• AI-powered customer support (Kai)
• Public roadmaps
• Knowledge base creation
• Surveys and feedback collection
• Marketing automation
• Live chat integration
• Custom chatbots

How to Use

1. 1
   Install Gleap in your application or website.
2. 2
   Enable visual bug reporting and customer feedback collection.
3. 3
   Use the AI bot (Kai) to handle support inquiries and automate responses.
4. 4
   Create and share product roadmaps with users.
5. 5
   Leverage marketing automation tools to engage customers.

Frequently Asked Questions

Pros & Cons (Reserved)

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