Freebot is an AI-powered customer service assistant that eliminates hold times and menu navigation by handling customer service interactions on your behalf. It uses advanced AI to negotiate with companies, provide real-time updates, and ensure you get the best possible outcome without waiting in line or dealing with frustrating customer service systems.
Freebot is an AI-powered customer service assistant that handles hold times and negotiations on behalf of users. It navigates phone menus, waits on hold, and negotiates with companies to resolve customer issues, freeing users from the frustrations of traditional customer service processes. Freebot is ideal for individuals who want to save time and reduce frustration when dealing with customer service interactions.
A.Freebot uses a specialized AI model trained on thousands of successful customer service interactions. Our system has learned what works and what doesn't when resolving issues with various organizations. It applies these learnings to efficiently navigate customer service systems and advocate for the best possible outcome on your behalf.
A.Yes, we use enterprise-grade encryption to protect your data. We only collect the information necessary to resolve your specific issue with the organization, and our systems are designed with privacy and security as top priorities.
A.New users receive free credits to try the service. After that, pricing is based on the complexity of your issue. Our users typically save significantly more through bill corrections, credits, and time saved than they spend on our service.
A.If Freebot is unable to resolve your issue, we'll refund your credits. Our model is continuously improving based on real outcomes, which is why we maintain a success rate of over 90% with customer service issues.
A.Most issues are resolved within 1 hour. After your initial call with our assistant, our system works behind the scenes to contact the organization and resolve your issue. You'll receive updates on your progress throughout the process.
