F

Fluidworks

3.3
💬34
💲Paid

Fluidworks is an AI-driven tool that automates live video onboarding and product demos. It enhances user engagement with personalized, interactive experiences and supports 24/7 in-app guidance. Ideal for SaaS companies looking to boost activation and reduce support costs.

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Platform
web
AI agentCustomer supportEmployee trainingInteractive walkthroughsLive videoOnboardingPersonalization

What is Fluidworks?

Fluidworks is an AI-powered live video agent designed to deliver personalized demos and onboarding experiences. It helps SaaS companies accelerate user activation, reduce support tickets, and increase conversions by guiding users through interactive, hands-free onboarding. The tool uses AI to learn from sales demos, tutorials, and customer interactions, enabling it to provide real-time assistance and tailored guidance.

Core Technologies

  • Artificial Intelligence
  • Live Video
  • Natural Language Processing
  • Interactive Onboarding

Key Capabilities

  • Human-like onboarding calls
  • Real-time customer question answering
  • Personalized onboarding
  • Interactive walkthroughs
  • Role-based personalization
  • 24/7 in-app guidance

Use Cases

  • Customer onboarding with Fluidworks Live Video Agent to get users to their 'Aha' moment faster
  • Employee training with Fluidworks Live Video Agent to train employees faster and more effectively

Core Benefits

  • Accelerated user activation
  • Personalized onboarding experience
  • Reduced support tickets and errors
  • Increased paid conversions
  • 24/7 availability

Key Features

  • Human-like onboarding calls
  • Real-time customer question answering
  • Personalized onboarding
  • Interactive walkthroughs
  • Role-based personalization
  • 24/7 in-app guidance

How to Use

  1. 1
    Watch your sales demos, tutorials, and documentation to train the AI agent.
  2. 2
    Configure the AI agent to handle specific product functions like onboarding or support.
  3. 3
    Deploy the AI agent to guide users through live video interactions.
  4. 4
    Monitor agent analytics and performance to refine the onboarding process.

Pricing Plans

Base Plan

$6,000/year
Single Agent for one product function (choose from): Onboarding, Customer Support. Unlimited Agent Demos. Agent Analytics. Simple Discovery Questions. Automatic Agent Updates.

Full Product Cycle Plan

$12,000/year
All features from Base Plan. Multi-Agent Support for the entire product lifecycle. Personalised Demos. Advanced Human-Like Voice. Replicate Top SDR Performance. Advanced Discovery Questions. Enhanced Analytics and Reporting.

Frequently Asked Questions

Q.How does Fluidworks AI Agent learn my software?

A.The AI Agent learns your software by watching your sales demos, tutorials, documentation, and feedback calls with SDRs.

Q.What are the benefits of using Fluidworks for customer onboarding?

A.Fluidworks helps accelerate user activation, personalize the onboarding experience, increase paid conversions, and provide 24/7 in-app guidance.

Q.What are the use cases for Fluidworks?

A.Fluidworks can be used for customer onboarding to guide new users through a personalized experience and for employee training to train employees faster and more effectively.

Pros & Cons (Reserved)

✓ Pros

  • Accelerated user activation
  • Personalized onboarding experience
  • Reduced support tickets and errors
  • Increased paid conversions
  • 24/7 availability

✗ Cons

  • Pricing may be a barrier for smaller companies
  • Requires initial setup and training of the AI agent
  • Potential dependence on AI for customer interactions

Alternatives

No alternatives found.