Q.Can I get a refund after I start using the product?
A.Refunds are available within the first paid month after account activation. After this period we do not offer refunds.
F
Feedback Rivers
★4.1
💬14
💲Freemium
Feedback Rivers aggregates customer feedback into a visible and actionable system of record. It centralizes feedback from various sources, enabling teams to analyze and act on it efficiently. The platform integrates with existing tools, provides AI-powered insights, and offers Slack integration for real-time team visibility.
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Platform
web
AI insightsNPS toolsSlack integrationai-customer-serviceai-for-data-analyticsai-productivity-toolscustomer experience
What is Feedback Rivers?
Feedback Rivers is a feedback aggregator that brings all your customer feedback into a system of record that makes feedback visible and actionable across teams. It combines all your feedback sources into a customer feedback platform, helping you get closer to your customers and build the habit of listening to them. Analyze and act on feedback to improve your product and customer experience.
Core Technologies
- AI-Powered Insights
- Data Integration
- Natural Language Processing
Key Capabilities
- Centralized feedback management
- Improved team collaboration through Slack integration
- AI-powered insights for better understanding of customer needs
- Easy integration with existing tools
- Transparent feedback process
Use Cases
- Centralizing customer feedback from various sources into one platform
- Analyzing customer feedback to identify areas for product improvement
- Making customer feedback visible and actionable across different teams
- Tracking product performance over time based on customer feedback
Core Benefits
- Centralized feedback management
- Improved team collaboration through Slack integration
- AI-powered insights for better understanding of customer needs
- Easy integration with existing tools
- Transparent feedback process
Key Features
- Feedback Aggregation
- AI-Powered Insights
- Integration with Existing Tools
- Slack Integration
- Customer Feedback Analysis
How to Use
- 1Integrate Feedback Rivers with your existing tools to gather customer feedback.
- 2View and analyze feedback in an easy-to-browse format with AI-powered insights.
- 3Forward feedback to Slack channels for team visibility and collaboration.
Pricing Plans
Starter
$49/month
For small customer-centric teams that want to get closer to their users. Includes 5 integrations and 100 feedback records.
Business
$129/month
For growth companies with a significant volume of feedback. Includes 10 integrations and 1000 feedback records.
Enterprise
Contact us
For bigger corporations with a large volume of feedback. Includes unlimited integrations and feedback records.
Frequently Asked Questions
Q.Do you have annual plans?
A.If you are interested in an annual plan you can contact us and we'll make you a discount. This is applicable to all plans.
Q.Where does data reside and is it secure?
A.Our servers are located in the EU and we are GDPR compliant. We take security very seriously and have implemented a number of measures to ensure your data is safe.
Pros & Cons (Reserved)
✓ Pros
- Centralized feedback management
- Improved team collaboration through Slack integration
- AI-powered insights for better understanding of customer needs
- Easy integration with existing tools
- Transparent feedback process
✗ Cons
- Some pricing plans may not include dedicated account managers
- SAML is not available on all plans
- Certain features are limited to specific pricing tiers
Alternatives
No alternatives found.