Q.What is Essense?
A.Essense is an AI-powered platform that analyzes user feedback at scale, significantly reducing the time spent on assessing feedback and providing actionable insights.
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Essense AI
★3.1
💬93
💲Freemium
Essense AI is a powerful tool that enables users to analyze user feedback efficiently. It provides quick insights into customer sentiment, competitor performance, and product improvements, helping teams make informed decisions faster.
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Platform
web
AI feedback analysisCompetitive analysisCustomer sentiment analysisData-driven decisionsMarket researchProduct insightsUser feedback analysis
What is Essense AI?
Essense AI is an AI-powered platform designed to help product owners and teams analyze user feedback and gain actionable product insights quickly. It processes thousands of reviews from sources like the App Store, Play Store, and Trustpilot in minutes, enabling users to make data-driven decisions. The tool helps identify customer needs, track sentiment, and understand competitors' performance, making it ideal for businesses looking to improve their products based on real-time feedback.
Core Technologies
- Artificial Intelligence
- Natural Language Processing
- Data Integration
Key Capabilities
- AI-powered feedback analysis
- Sentiment tracking
- Competitor analysis
- Integration with multiple data sources
- Actionable insights generation
Use Cases
- Discover emerging customer needs faster
- Track customer sentiment on new product launches
- Understand competitors’ customer sentiment
- Uncover top customer pain points quickly
- Analyze barriers to purchase from sales calls
Core Benefits
- Significantly reduces time spent on assessing feedback
- Provides actionable insights immediately
- Offers integrations with various feedback sources
- Helps understand customer pain points and competitor sentiment
Key Features
- AI-powered feedback analysis
- Sentiment tracking
- Competitor analysis
- Integration with multiple data sources
- Actionable insights generation
How to Use
- 1Sign up for an account
- 2Connect your data source
- 3Select a time period (day, week, month, year)
- 4Analyze the feedback
Pricing Plans
Starter
Free Trial
Unlimited team members, Analyze up to 5 data sources, Analyze up to 10,000 pieces of feedback/mo, Up to 500 insight questions/mo, Email customer support only
Growth
Contact for Pricing
Unlimited team members, Analyze up to 25 data sources, Analyze up to 100,000 pieces of feedback/month, Up to 5000 insight questions/month, Email & Slack customer support
Enterprise
Contact for Pricing
Unlimited team members, Analyze Reviews, Transcripts, Form Responses and Conversations, Custom limit on pieces of feedback, Custom limit on insight questions Custom data sources, Dedicated Account Exec for support
Frequently Asked Questions
Q.How do I get started?
A.Sign up, connect your data source, select a time period, and analyze the feedback.
Q.Can I try Essense for free?
A.Yes, we have a two-week free trial.
Q.How do I invite a team member?
A.Once logged in, click on the 'Organization' tab to invite any team member to collaborate. Once they sign up, they will be added to your organization automatically.
Q.Can you add X data source?
A.We can likely add any data source within a few days. Shoot an email to hello@essense.io, and we'll be in touch.
Pros & Cons (Reserved)
✓ Pros
- Significantly reduces time spent on assessing feedback
- Provides actionable insights immediately
- Offers integrations with various feedback sources
- Helps understand customer pain points and competitor sentiment
✗ Cons
- Pricing for Growth and Enterprise plans requires contacting the company
- Starter plan has limitations on data sources and feedback analysis volume
- Email customer support only for Starter plan
Alternatives
No alternatives found.