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Enterpret

★4
💬2155
💲Free

Enterpret is an AI-powered platform that aggregates and analyzes customer feedback from all sources, providing actionable insights through dashboards, automated summaries, and a chat interface. It helps product and CX teams make informed decisions, improve customer experience, and drive business growth.

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Platform
web
AI AnalyticsCustomer ExperienceCustomer FeedbackCustomer IntelligenceData AnalysisInsights PlatformProduct Management

What is Enterpret?

Enterpret is an AI-powered platform that unifies customer feedback from all data sources, providing actionable insights and improving product and customer experience (CX) strategies. It transforms customer feedback chaos into clear, confident action, offering customer superintelligence for product and CX teams.

Core Technologies

  • AI Analytics
  • Natural Language Processing
  • Machine Learning

Key Capabilities

  • Unify customer feedback
  • Provide actionable insights
  • Improve product and CX strategies
  • Offer customer superintelligence

Use Cases

  • Product teams can turn unstructured feedback into actionable insights to solve customer pain points and drive revenue.
  • Customer Experience teams can slash support tickets, reduce churn, and deliver unforgettable experiences.
  • Voice of Customer programs can put customers at the center of every decision, boosting loyalty and satisfaction.
  • Leadership can fuel growth with customer and product insights, aligning teams around one truth.

Core Benefits

  • Unifies customer feedback from all sources
  • Provides actionable insights through AI-powered analysis
  • Offers a user-friendly analytics suite
  • Enables teams to close the loop and drive product outcomes
  • Includes unlimited user seats
  • Provides dedicated support and model refreshes

Key Features

  • Unified Feedback Repository
  • Customer Knowledge Graph
  • Wisdom (AI Co-pilot)
  • Insights Dashboard
  • Close the Loop Action Driver
  • Quality Monitor Agent

How to Use

  1. 1
    Connect Enterpret to your existing feedback channels.
  2. 2
    The platform aggregates and analyzes the data.
  3. 3
    Review insights through dashboards, automated summaries, and a chat interface.
  4. 4
    Use these insights to inform product decisions and improve customer experience.
  5. 5
    Drive business growth with actionable insights.

Frequently Asked Questions

Q.How does Enterpret pricing work?

A.Enterpret is priced according to the volume of data and the number of integrations you connect to our platform.

Q.How much does Enterpret cost per user?

A.Enterpret puts no limit to the number of users you can invite into the platform. We believe in the democratization of customer feedback so we make it possible for everyone in your organization to access the voice of the customer!

Q.What are the core features of Enterpret?

A.Enterpret's core features include a Unified Feedback Repository, Customer Knowledge Graph, Wisdom (AI Co-pilot), Insights Dashboard, Close the Loop Action Driver, and Quality Monitor Agent.

Pros & Cons (Reserved)

✓ Pros

  • Unifies customer feedback from all sources
  • Provides actionable insights through AI-powered analysis
  • Offers a user-friendly analytics suite
  • Enables teams to close the loop and drive product outcomes
  • Includes unlimited user seats
  • Provides dedicated support and model refreshes

✗ Cons

  • Pricing varies based on data volume and integrations, requiring a custom quote
  • Requires initial setup and integration with existing systems
  • Reliance on AI model accuracy, which may require ongoing training and refinement

Alternatives

No alternatives found.