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Enso Connect

★3.5
💬7
💲Paid

Enso Connect automates guest interactions and improves revenue per guest through personalized upsells and affiliate links. It integrates with PMS systems and smart locks to streamline operations for property managers and hosts.

💻
Platform
web
AI CommunicationAutomationCRMDigital GuidebooksGuest ExperienceGuest ManagementHotel Management

What is Enso Connect?

Enso Connect is a digital guest experience platform designed for vacation rentals and hotels. It enhances guest communication with AI-powered tools, offers upsell opportunities, and streamlines property management tasks like check-in, access control, and guest verification.

Core Technologies

  • Artificial Intelligence
  • AI Communication
  • CRM Integration
  • Smart Locks Integration
  • Unified Inbox

Key Capabilities

  • Automated guest messaging
  • Personalized upsells
  • Digital check-in and checkout
  • Smart lock integrations
  • Guest screening

Use Cases

  • Managing multi-channel guest messages
  • Offering custom upgrades and services
  • Providing digital guidebooks
  • Controlling property access remotely
  • Collecting security deposits automatically

Core Benefits

  • Streamlined guest communication
  • Increased revenue potential
  • Customizable branding
  • Effortless property access
  • Improved guest satisfaction

Key Features

  • AI Unified Inbox
  • Branded Guest App
  • Personalized Upsells
  • Custom Automations
  • Digital Check-in
  • Guest Verification
  • Smart Lock Integration

How to Use

  1. 1
    Connect your Property Management System (PMS)
  2. 2
    Set up automated guest communication workflows
  3. 3
    Customize upsell offers and digital guidebooks
  4. 4
    Integrate smart locks for remote access
  5. 5
    Monitor and manage guest interactions via dashboard

Frequently Asked Questions

Q.What does the subscription include?

A.The subscription includes PMS integration, a unified inbox, AI automation, customizable branding, training, and support.

Q.Is there a free trial available?

A.There's no free trial due to setup requirements, but paid trials are available for large-scale property managers.

Q.Are there additional fees beyond the subscription?

A.Yes, Enso charges a 5% fee on non-tax-related guest fees like upsells and add-ons for extra services.

Q.Can I use Enso Connect without a PMS?

A.Currently, Enso Connect requires integration with a Property Management System to function.

Q.What is the cancellation policy?

A.Subscriptions require 60 days' notice for cancellation and contracts last one year; refunds are rare.

Pros & Cons (Reserved)

✓ Pros

  • Unified inbox for all guest messages
  • AI-driven automation for efficiency
  • Custom branding options
  • Integration with major PMS platforms
  • Revenue growth through upsells
  • Includes ROI guarantee

✗ Cons

  • Requires a Property Management System
  • Some features are not yet available
  • Adds 5% fee on guest charges

Alternatives

No alternatives found.