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eesel AI: ChatGPT Sidebar for AI in Google Docs, Zendesk & more

★4.4
💬67
💲Free

eesel AI is a Chrome extension that helps businesses create AI bots using their internal knowledge base. It streamlines support and sales operations by providing instant, accurate answers and automating repetitive tasks like email drafting and ticket replies.

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Platform
ext
AI assistantAI botChrome extensionCustomer serviceHelpdesk integrationKnowledge baseSales enablement

What is eesel AI: ChatGPT Sidebar for AI in Google Docs, Zendesk & more?

eesel AI is an AI Chrome extension that allows users to create company knowledge-based AI bots for support and sales. It enables teams to automate responses, draft emails, and access information quickly within their browser. The tool is ideal for businesses looking to improve efficiency in customer service and sales by leveraging AI-powered assistance.

Core Technologies

  • Artificial Intelligence
  • Natural Language Processing
  • Knowledge Base Integration

Key Capabilities

  • AI bot creation using company knowledge
  • Integration with helpdesk platforms
  • AI-powered drafting of emails and documents
  • Secure data storage and privacy

Use Cases

  • Automating support agent assistance by drafting replies for tickets
  • Quickly answering sales inquiries with up-to-date company information
  • Drafting emails and documents within Chrome using AI

Core Benefits

  • Improves support and sales efficiency
  • Enhances agent performance with AI assistance
  • Easy integration with existing tools and platforms
  • Secure data storage and privacy measures

Key Features

  • AI bot creation using company knowledge
  • Integration with helpdesk platforms (Gorgias, Zendesk, Freshdesk, Intercom)
  • AI-powered drafting of emails, documents, and support replies
  • Secure data storage and privacy

How to Use

  1. 1
    Install the eesel AI Chrome extension.
  2. 2
    Add Google Docs, Notion pages, or web pages as sources for your AI bot.
  3. 3
    Use the AI bot to draft emails, support replies, and documents directly from the sidebar.
  4. 4
    Integrate with helpdesk platforms like Zendesk or Gorgias for automated support.

Frequently Asked Questions

Q.How does eesel AI ensure data privacy?

A.All data is stored securely and are private by default. OpenAI does not use data submitted via API to train models.

Q.What types of documents can be used to train the AI bots?

A.You can use Google Docs, Notion pages, Confluence pages, help articles, or any other web page as a source.

Q.Which helpdesk platforms does eesel AI integrate with?

A.eesel AI works with Gorgias, Zendesk, Freshdesk, Intercom, or any other helpdesk platform.

Pros & Cons (Reserved)

✓ Pros

  • Improves support and sales efficiency
  • Easy integration with existing tools and platforms
  • Enhances agent performance with AI assistance
  • Secure data storage and privacy measures

✗ Cons

  • Requires initial setup and training of AI bots
  • Effectiveness depends on the quality of the knowledge base
  • Potential dependency on the Chrome browser

Alternatives

No alternatives found.