Q.What is Echurn?
A.Echurn is a tool to reduce churn and boost customer retention for SaaS businesses by managing cancellation reasons and providing insights.
E
Echurn - Reduce churn & boost retention
★3.9
💬98
💲Freemium
Echurn is a SaaS tool that helps businesses reduce customer churn by collecting feedback during cancellations and offering personalized solutions. It provides insights, AI-driven suggestions, and easy integration to improve customer retention and increase revenue.
💻
Platform
web
AICLVCancellation flowChurn reductionCustomer feedbackCustomer retentionMRR
What is Echurn - Reduce churn & boost retention?
Echurn is a tool designed to reduce churn and boost customer retention for SaaS businesses. It helps collect and manage cancellation reasons through an intuitive cancellation flow, providing valuable insights into why customers are leaving. Echurn offers actionable software to keep customers satisfied and loyal, including features like flexible offers, AI-driven suggestions, and effortless integration with services like Stripe and Webhook.
Core Technologies
- AI
- Customer Feedback Analysis
- Integration with Stripe
- Webhook Integration
Key Capabilities
- Cancellation Flow
- Flexible Offers
- Insightful Feedback
- AI-Driven Suggestions
- Effortless Integration
Use Cases
- Reducing SaaS churn by understanding cancellation reasons
- Increasing MRR and CLV by retaining customers with attractive offers
- Improving SaaS products using AI-driven suggestions based on customer feedback
Core Benefits
- Easy setup with no coding required
- Flexible offers to retain customers
- Insightful feedback collection and analysis
- AI-driven suggestions for SaaS improvement
- Effortless integration with popular services
Key Features
- Cancellation Flow
- Flexible Offers
- Insightful Feedback
- AI-Driven Suggestions
- Effortless Integration
How to Use
- 1Sign up for a free account
- 2Connect your Stripe account or use a webhook
- 3Create a cancellation flow using the no-code tool
- 4Integrate the provided code into your SaaS product
Pricing Plans
INITIATE
$9 /month
Ideal for one-project owner and to explore Echurn. Includes 1 Project, Up to 2 offers, Up to 100 sessions monthly, and Basic support.
STARTER
$19 /month
Ideal for solo-founder or small businesses with a single project. Includes 1 Project, Unlimited offers, Unlimited sessions, and Basic support.
PREMIUM
$99 /month
Ideal for growing businesses or indie hackers with several needs. Includes 5 Projects, Unlimited offers, Unlimited sessions, AI-driven suggestions, Churn reporting, and Advanced support.
Frequently Asked Questions
Q.What is a Cancellation Flow?
A.A Cancellation Flow is a process set up to understand why customers are canceling and offer them alternatives to stay subscribed.
Q.How does Echurn reduce churn?
A.Echurn reduces churn by collecting cancellation reasons, providing flexible offers, and using AI-driven suggestions to improve customer retention.
Q.Does Echurn provide subscription insights?
A.Yes, Echurn provides detailed reports to understand customer feelings and make data-driven decisions.
Q.Can I get help setting up Echurn?
A.Reach out to our customer support team for assistance with setting up Echurn.
Pros & Cons (Reserved)
✓ Pros
- Easy setup with no coding required
- Flexible offers to retain customers
- Insightful feedback collection and analysis
- AI-driven suggestions for SaaS improvement
- Effortless integration with popular services
✗ Cons
- Pricing may be a concern for very small businesses
- Reliance on Stripe or Webhook for integration
- Effectiveness depends on the quality of offers and AI suggestions
Alternatives
No alternatives found.