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Ebi.Ai

3.4
💬502
💲Freemium

EBI.AI is an AI-powered customer assistance tool designed to reduce operational costs and enhance customer experience by automating routine inquiries. It offers a free trial and pay-as-you-grow pricing model, with features like AI Studio for building and managing AI assistants, integration with business systems, and natural language processing capabilities.

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Platform
web
AI assistantAI platformAIaaSAutomationChatbotCustomer serviceCustomer support

What is Ebi.Ai?

EBI.AI provides AI-powered customer assistants to businesses, helping them reduce call volumes, improve customer experiences, and lower costs. Their AI assistants can handle 85% of routine inquiries from day one and can be set up in minutes. EBI.AI offers solutions for various industries and organization sizes, including retail, e-commerce, travel, finance, and local councils. They provide AI SaaS, AI supervision, and AI services to help businesses leverage AI across their entire organization.

Core Technologies

  • AI-powered customer support
  • Natural language processing
  • AI platform
  • AIaaS

Key Capabilities

  • AI-powered customer support
  • AI Studio platform for building and managing AI assistants
  • Integration with various business systems and apps
  • Human-in-the-loop support
  • Live chat
  • Security and compliance

Use Cases

  • Automating customer inquiries in retail and e-commerce
  • Providing instant answers in travel and leisure industries
  • Improving efficiency in finance and insurance administration
  • Supporting multiple departments in government organizations

Core Benefits

  • Reduces call volumes and operational costs
  • Improves customer satisfaction with instant support
  • Easy to set up and manage
  • Offers a free trial and pay-as-you-grow pricing
  • Provides solutions for various industries and organization sizes

Key Features

  • AI-powered customer support
  • AI Studio platform for building and managing AI assistants
  • Integration with various business systems and apps
  • Natural language processing
  • Human-in-the-loop support
  • Live chat
  • Security and compliance

How to Use

  1. 1
    Sign up for a free trial of AI Studio
  2. 2
    Launch an AI assistant in 10 minutes
  3. 3
    Build and manage your AI assistant using the AI Studio platform
  4. 4
    Connect your AI assistant to favorite apps
  5. 5
    Automate common business processes

Pricing Plans

AI Studio

Free up to 100 requests p/m
Then only 0.04p per request. No bolt-ons, no upsell, no hidden features or costs. Only pay for what you use.

AI assistant

$0 /month
Based on request volume

AI telephony

$0 /month
Based on request volume

Frequently Asked Questions

Q.How quickly can I launch an AI assistant with EBI.AI?

A.You can launch your company’s first AI assistant in 10 minutes using AI Studio.

Q.Is there a free trial available?

A.Yes, EBI.AI offers a free 30-day trial with no credit card required.

Q.What kind of ROI can I expect from using EBI.AI?

A.Customers have achieved up to 533% ROI within 6 months of launch.

Q.What is considered a request?

A.A request is based on your AI assistant completely handling the initial customer enquiry. We call these flows.

Pros & Cons (Reserved)

✓ Pros

  • Reduces call volumes and operational costs
  • Improves customer satisfaction with instant support
  • Easy to set up and manage
  • Offers a free trial and pay-as-you-grow pricing
  • Provides solutions for various industries and organization sizes

✗ Cons

  • May require initial training and setup
  • Effectiveness depends on the quality of training data
  • Potential for errors if not properly supervised

Alternatives

No alternatives found.