E

ebanqo.com

3.5
💬79
💲Freemium

eBanqo automates customer support and sales processes using AI chatbots across multiple messaging platforms. It enables businesses to provide instant responses, manage live chats, send broadcast messages, and integrate with existing tools like CRMs for seamless operations.

💻
Platform
web
Business automationChatbotConversational AICustomer service softwareCustomer supportLive chatMessaging platform

What is ebanqo.com?

eBanqo is a conversational AI platform designed for sales and support automation across multiple messaging channels. It helps businesses automate customer service, engage with customers on platforms like WhatsApp, Instagram, Facebook Messenger, and Google Business Messages, and grow through efficient messaging interactions.

Core Technologies

  • Conversational AI
  • AI-powered chatbots
  • Omnichannel engagement
  • Integration with CRM systems

Key Capabilities

  • Automate customer support
  • Set up chatbots
  • Live chat support
  • Broadcast messages to customers
  • Integrate with backend systems

Use Cases

  • Automating customer support on WhatsApp, Facebook Messenger, and Instagram DM
  • Sending announcements and updates to customer groups via broadcast messages
  • Providing instant responses to customer inquiries through AI chatbots
  • Offering self-service options for customers to resolve issues independently

Core Benefits

  • Automate repetitive customer inquiries with AI chatbots
  • Provide instant support to improve customer satisfaction
  • Engage customers on popular messaging platforms
  • Send targeted messages to groups of customers
  • Integrate with existing business systems for streamlined workflows

Key Features

  • Omnichannel customer engagement
  • AI-powered chatbots
  • Live chat support
  • Broadcast messaging
  • Knowledge base integration
  • CRM and business tool integrations

How to Use

  1. 1
    Set up chatbots to handle common customer inquiries automatically
  2. 2
    Connect your business's messaging channels like WhatsApp and Facebook Messenger
  3. 3
    Use the knowledge base to provide accurate answers to customer questions
  4. 4
    Send broadcast messages to update or inform customer groups
  5. 5
    Integrate with your CRM and other backend systems for seamless data flow

Pricing Plans

Free

Free
0 - 100 monthly chat customers

Growth

Contact for Pricing
101 - 40,000 monthly chat customers

Enterprise

Contact sales
Unlimited monthly chat customers

Frequently Asked Questions

Q.What happens when my trial ends?

A.When the 30-day trial expires, your data and setup remains intact. You can login and select a plan to purchase.

Q.Can I change my subscription anytime I want?

A.Yes! You can upgrade or downgrade your plan anytime you want, regardless of whether you have an active paid subscription or you are on free trial.

Q.Does the pricing for each plan cover all the channels?

A.No. This is the base price for each plan and covers the number of chat customers within a band. This price changes based on the channels you choose.

Pros & Cons (Reserved)

✓ Pros

  • Easy setup and intuitive interface
  • Unlimited agent seats regardless of payment plan
  • Mobile app for managing customer interactions on the go
  • Integration with existing backend systems
  • Improved customer satisfaction through instant responses and convenient support

✗ Cons

  • Pricing is not transparent and requires a quote for Growth plan
  • Some features may require higher-tier plans
  • Reliance on messaging apps for customer interaction

Alternatives

No alternatives found.