Q.I never received my portrait, what happened?
A.This could be due to a high number of requests. The AI takes roughly 3 minutes to generate a portrait, so your request may be in the queue. You will be notified when your portrait is done. Also, check your spam box!
Q.Can I delete the picture I sent?
A.The pictures sent to our website stay in our database only for the time needed to generate the portrait, afterwards they get deleted from our database automatically and definitively along with the portrait. Nobody has access to your photo while the portrait is being generated.
Q.Will you publish or post my photo on your website or social media?
A.We never publish anybody’s photo in any of our channels, unless the person who took the picture gives us their explicit consent by reaching out to us by Email or through our Social Media accounts.