ToolMeshToolMesh
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CXassist

★3.7
💬28
💲Freemium

CXassist is an AI email assistant that automates inbox management and provides intelligent email responses. It uses training data from your files, website, or sent emails to generate accurate, personalized replies. The tool supports Google, Microsoft, and IMAP accounts and offers scalable plans for different business needs.

💻
Platform
web
AI email assistantAI-powered responsesCustomer support automationEmail automationInbox managementPersonalized emailProductivity tool

What is CXassist?

CXassist is an AI-powered email assistant designed to automate inbox management and provide intelligent, personalized email responses. It helps users save time by handling routine emails, improving customer satisfaction with prompt replies, and scaling business operations efficiently. Ideal for businesses, sales teams, and customer support professionals who want to streamline their communication.

Core Technologies

  • AI Chatbot
  • Natural Language Processing
  • Email Automation
  • Machine Learning
  • Data Integration

Key Capabilities

  • Automate email responses
  • Customize training data
  • Integrate with email providers
  • Generate personalized replies
  • Provide analytics and reporting

Use Cases

  • Reply to inbound sales inquiries with personalized messages
  • Automate customer support responses to frequently asked questions
  • Handle routine client communication for freelancers and solopreneurs
  • Respond to marketing campaign updates with instant replies
  • Reactivate dormant clients using AI-driven engagement strategies
  • Automate e-commerce customer inquiries

Core Benefits

  • Saves time by automating repetitive email tasks
  • Improves customer satisfaction with timely and accurate replies
  • Scales easily to handle high-volume email traffic
  • Customizable to match brand tone and voice
  • Offers a free plan for testing the service

Key Features

  • AI-powered email responses
  • Customizable training data using PDF, TXT, CSV, and website URLs
  • Personalized rules for email handling
  • Integration with Google, Microsoft, and IMAP email accounts
  • Analytics and reporting features

How to Use

  1. 1
    Train the AI using your website URL, uploaded files, or connected cloud storage accounts.
  2. 2
    Set personalized rules for how the AI handles emails based on urgency, keywords, and personas.
  3. 3
    Let the AI automatically respond to incoming emails while you focus on other tasks.

Pricing Plans

Free

$0
50 emails/mo, Choose from 3 personas, Custom check intervals, Keyword-based ignore lists, Auto-assign to a human, Basic support, No additional emails

Pro

$34
5,000 emails/mo, Choose from 3 personas, Custom check intervals, Keyword-based ignore lists, Auto-assign to a human, Basic support, No additional emails

Scale

$150
50,000 emails/mo, Choose from 3 personas, Custom check intervals, Keyword-based ignore lists, Auto-assign to a human, Premium support, Additional emails $0.01/email

Frequently Asked Questions

Q.What is CXassist and what does it do?

A.CXassist is an AI assistant for your inbox. After you train the AI with your own content, it will reference it in all responses to your prospects and customers, ensuring a timely and accurate response.

Q.How does CXassist use AI to respond to emails?

A.We leverage the latest AI technology by allowing it to read and answer your emails the same way that a human would, based on the information you train it with. It has specific personas that it can leverage to provide a variety of approaches in its responses.

Q.How is CXassist different from other email automation tools?

A.Other email automation tools still require you to do some drafting, proof-reading, and are not trained on your own content. CXassist cuts out the need to spend mental cycles on email, and instead frees you up to do your best work.

Pros & Cons (Reserved)

✓ Pros

  • Saves time by automating email responses
  • Improves customer satisfaction with prompt and accurate replies
  • Scales easily to handle high-volume email needs
  • Customizable to match brand tone and voice
  • Offers a free plan for testing the service

✗ Cons

  • Cannot read attachments in emails
  • Limited integrations with other tools (currently only Instantly)
  • Each account can only handle one email account
  • Relies on the quality of training data for accurate responses

Alternatives

No alternatives found.