C

Curious thing

4.3
💬70
💲Paid

Curious Thing's AI assistant helps businesses manage customer inquiries and automate calls, offering features like inbound and outbound call handling, meeting scheduling, and FAQ answering. It integrates with CRM and call center systems, providing real-time call summaries and multilingual support to enhance customer service and operational efficiency.

💻
Platform
web
AI assistantAI phone agentAppointment schedulingCall automationConversational AICustomer serviceFAQ answering

What is Curious thing?

Curious Thing is a conversational Voice AI assistant designed for businesses to handle customer inquiries and automate calls. It offers AI phone agents that support inbound and outbound customer conversations, helping businesses manage calls, schedule meetings, answer FAQs, and make outbound calls to enhance operational efficiency and revenue.

Core Technologies

  • Conversational AI
  • Voice AI
  • AI Phone Agent
  • Natural Language Processing
  • Webhook Integration

Key Capabilities

  • Inbound call answering
  • Outbound call automation
  • Meeting scheduling
  • FAQ answering
  • Payment reminders
  • Lead qualification
  • Multi-channel communication
  • Customizable AI personality
  • Call transcript and summary generation
  • CRM and call center integration

Use Cases

  • Answering missed calls
  • Handling customer service inquiries
  • Providing after-hours support
  • Following up with customers
  • Sending payment reminders
  • Conducting surveys
  • Qualifying leads
  • Booking appointments

Core Benefits

  • 24/7 availability
  • Scalability for high call volumes
  • Cost-effective compared to human agents
  • Instant customer responses
  • Increased operational efficiency
  • Data-driven insights from call transcripts
  • Multilingual support

Key Features

  • Inbound call answering
  • Outbound call automation
  • Meeting scheduling
  • FAQ answering
  • Payment reminders
  • Lead qualification
  • Multi-channel communication
  • Customizable AI personality
  • Call transcript and summary generation
  • CRM and call center integration

How to Use

  1. 1
    Sign up for Curious Thing and choose an AI agent.
  2. 2
    Configure the AI agent to handle inbound/outbound calls.
  3. 3
    Set up FAQ answering, meeting scheduling, and more.
  4. 4
    Integrate with existing CRM and call center technology.
  5. 5
    Activate the AI agent to start handling calls.

Pricing Plans

Free

Free
Free plan is temporarily not available. Answer all missed calls on your behalf, Share booking link, website, email address and more via text, Answer frequently-asked-questions from your website or FAQ article, Superior conversational experience, Flag potential robocalls, Real-time call summaries via text and email (up to 20 per month), Bilingual capabilities

Professional

$24 / month
Best phone answering AI for small businesses and business leaders. Everything in Lucy free, Remove Curious Thing branding, Collect business specific information for lead qualification, Unlimited number of real-time call summaries via text and email, Connect Lucy to external tools with webhook integration. For Australian phone number, AUD$24, for US, UK, and CA phone number, USD$24

Business

$99 / month
Virtual AI receptionist for small businesses and busy teams. Everything in Lucy professional, Unlock multiple AI receptionist skills, Smart call transfer to different numbers, Connect Lucy to external tools with webhook integration. For Australian phone number, AUD$99, for US, UK, and CA phone number, USD$99

Frequently Asked Questions

Q.How do I get started with Lucy?

A.You can sign up to Lucy for free, no credit cards required. Get started here.

Q.How do I setup Lucy?

A.All you need is your business phone number and email to get started. Once you've signed up, you'll need to set up conditional call forwarding on your phone, with the Lucy AI phone number you receive during sign up. This takes less than 2 minutes, you can view our tutorial here.

Q.What do I get in the Lucy Free Plan?

A.The Lucy free plan offers a robust AI phone answering assistant that handles your missed calls, and shares information with callers. Answers all your missed calls: Available 24/7, Lucy answers all your missed calls and takes messages around the clock. Sends you a call summary: Straight to your phone via text and/or email. With the free plan you get 20 call summaries per calendar month (you can still read transcripts after that.) Shares links to your callers: Easily share important links with your callers via text, such as your appointment booking page, pricing details, website or email address. Answer FAQs: Have Lucy answer FAQs from an FAQ document or FAQ webpages. Bilingual capabilities: Lucy can speak multiple languages and can now dynamically switch between English and the second language of your choice. Choose from Spanish, French, Chinese Portuguese or Korean.

Q.What additional features do I get in the Lucy Professional Plan?

A.The Professional Plan offers everything in the Free plan plus : Unlimited call summaries: Lucy will summarize an unlimited number of calls and send the summaries to your via text and/or email. Remove Curious Thing branding : All Curious Thing branding is removed, and no confirmation texts containing the Curious Thing brand will be sent to your callers. Answer FAQs: Have Lucy answer FAQs from an FAQ document or FAQ webpages. Custom message taking: Customize the questions Lucy asks your callers to gather the specific business information you need. This is also great for capturing lead details for new business. Notifications for all calls: Choose to receive notifcations for all calls, including calls where the caller simply hangs up or for only completed and partical calls.

Q.What additional features do I get with the Lucy Business Plan?

A.The Lucy Business Plan offers everything in Lucy Professional plus : Multiple skills: You have the option to select multiple skills for Lucy to take on the phone. Answer FAQs: Have Lucy answer FAQs from an FAQ document or FAQ webpages. Call transferring: Route calls up to 3 numbers based on your business needs. Advanced message taking: You can program Lucy to ask up to 5 specific questions to your callers, ensuring the right information is collected from every inquiry. Notifications for all calls: Choose to receive notifcations for all calls, including calls where the caller simply hangs up or for only completed and partical calls.

Pros & Cons (Reserved)

✓ Pros

  • 24/7 availability
  • Scalability to handle high call volumes
  • Cost-effective compared to human agents
  • Improved customer experience through instant responses
  • Increased operational efficiency
  • Data-driven insights from call transcripts and summaries
  • Multilingual support

✗ Cons

  • Potential for impersonal interactions
  • Dependence on accurate AI training and configuration
  • May not be suitable for complex or sensitive inquiries
  • Free plan has limitations

Alternatives

No alternatives found.