Crushbank Extension

The CrushBank Chrome extension provides a streamlined way for users to access automated features and relevant information directly from their browser. By entering a ticket number, users can quickly retrieve search results from multiple sources, improving efficiency and reducing resolution time.

What is Crushbank Extension?

The CrushBank Chrome extension is a tool designed for CrushBank customers to access automated features and search results directly from their browser. It allows technicians to enter a ticket number and retrieve top-ranked search results from their ticket history, documentation, Teams channels, and configurations. This extension enhances the Resolve feature and extends its functionality to integrations like KaseyaBMS and Autotask, making it easier for users to find solutions quickly.

Use Cases

• Quickly find solutions and information related to specific tickets
• Access relevant documentation and configurations directly from the browser
• Improve technician efficiency by providing instant access to knowledge resources

Core Benefits

• Improved technician efficiency
• Easy access to relevant information
• Seamless integration with existing workflows
• Enhanced Resolve feature functionality

Key Features

• Access to automated features via Chrome extension
• Retrieval of top-ranked search results based on ticket number
• Integration with KaseyaBMS and Autotask
• Access to ticket history, documentation, Teams channels, and configurations

How to Use

1. 1
   Install the CrushBank Chrome extension.
2. 2
   Click on the extension tab in your browser.
3. 3
   Enter a ticket number to retrieve relevant search results.

Frequently Asked Questions

Pros & Cons (Reserved)

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