ToolMeshToolMesh
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Crowd

★4.1
💬117
💲Freemium

Crowd is an AI-powered customer intelligence platform that helps product teams unify feedback, analytics, and AI to make smarter, faster decisions. It provides tools for tracking user behavior, analyzing data, and gaining insights through AI-driven summaries and natural language queries.

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Platform
web
AI InsightsBehavioral AnalyticsCustomer Data PlatformCustomer IntelligenceHeatmapsProduct AnalyticsProduct Management

What is Crowd?

Crowd is an AI-powered customer intelligence platform that unifies feedback, analytics, and AI to help product teams make smarter, faster decisions. It turns customer data into clear insights, unifying analytics, session recordings, heatmaps, feedback, and more powered by AI. Users can ask questions in plain English and get instant answers, eliminating the need for SQL or a steep learning curve. It is designed for product managers, marketing teams, and data-driven organizations looking to gain a comprehensive understanding of user behavior and product performance.

Core Technologies

  • Artificial Intelligence
  • Natural Language Processing
  • Data Analytics
  • User Behavior Tracking

Key Capabilities

  • AI chats (Chat with your data)
  • Heatmaps
  • Session recordings
  • User activities
  • Analytics
  • Research studies
  • Interviews
  • Feedback widgets
  • Complete analytics suite
  • Complete research suite
  • AI-powered insights

Use Cases

  • Solo founders can track product performance and make data-driven decisions.
  • Sales & Marketing teams can understand content conversion and user engagement.
  • Product & Design teams can identify UX issues and validate roadmaps.
  • Product teams can unify feedback and analytics to move faster.
  • Identify patterns and flag issues before they impact users.
  • Track real user behavior and measure feature engagement.

Core Benefits

  • Unifies multiple tools into one platform
  • AI-powered insights allow asking questions in plain English
  • Saves time with instant answers and AI summaries
  • Helps make data-driven decisions
  • Intuitive and easy-to-use interface
  • Offers a 14-day free trial
  • Provides detailed user behavior tracking
  • Supports various feedback collection methods
  • Offers custom pricing for high-volume teams

Key Features

  • AI chats (Chat with your data)
  • Heatmaps
  • Session recordings
  • User activities
  • Analytics
  • Research studies
  • Interviews
  • Feedback widgets
  • Complete analytics suite
  • Complete research suite
  • AI-powered insights

How to Use

  1. 1
    Install Crowd on your website or app.
  2. 2
    Collect user feedback through surveys, interviews, and widgets.
  3. 3
    Use AI chats to ask questions in plain English and get instant answers.
  4. 4
    Explore session recordings and heatmaps to understand user journeys.
  5. 5
    Analyze user behavior and track product performance.

Pricing Plans

Starter

$29/mo
Perfect for early-stage products. Up to 5,000 MTU, full analytics & research suite, unlimited data collection, 1 editor seat. $5 per extra 1,000 MTU and $20 per extra editor seat.

Growth

$149/mo
Best for growing product teams. Up to 25,000 MTU, advanced AI analysis, team collaboration features, 3 editor seats. $5 per extra 1,000 MTU and $20 per extra editor seat.

Scale

$599/mo
For data-driven organizations. Up to 100,000 MTU, priority support, extended data retention, 8 editor seats. $5 per extra 1,000 MTU and $20 per extra editor seat.

Enterprise

Custom pricing
For high-volume teams that need more flexibility, scale, and support than standard plans allow. Contact for custom pricing.

Frequently Asked Questions

Q.Is free trial available?

A.Yes, we offer a 14-day free trial on the Starter plan to all new users. No credit card required.

Q.What does MTU mean?

A.MTU stands for Monthly Tracked Users. It refers to the number of unique users Crowd tracks on your product or website each month.

Q.What happens when I exceed my MTU limit?

A.You’re charged $5 for every additional 1,000 MTU over your plan limit.

Q.What’s included in each plan?

A.All plans include our full analytics and research suite, AI-powered insights, unlimited viewer seats, and event/session tracking. Higher plans offer more MTU, editor seats, AI usage, and support.

Q.Do you offer custom pricing for larger teams?

A.Yes. If you exceed 200,000 MTU or have advanced needs, contact us for custom enterprise pricing.

Pros & Cons (Reserved)

✓ Pros

  • Unifies multiple tools (analytics, session recordings, heatmaps, feedback) into one platform.
  • AI-powered insights allow asking questions in plain English without SQL.
  • Saves time by providing instant answers and AI summaries of feedback.
  • Helps make smarter, faster, data-driven decisions.
  • Intuitive, fast, and easy to use interface.
  • Offers a 14-day free trial without credit card requirement.
  • Provides detailed user behavior tracking (session recordings, heatmaps, user activities, funnels, cohorts).
  • Supports various feedback collection methods (surveys, interviews, widgets).
  • Offers custom pricing for high-volume teams.

✗ Cons

  • Specific integrations (Slack, Zapier, Segment) are still actively being worked on, not yet fully available.
  • Data retention varies by plan (30, 90, 180 days) and custom for Enterprise, which might be a limitation for some.
  • Overage charges apply for exceeding MTU limits.

Alternatives

No alternatives found.