Q.What is a Crisp Workspace?
A.A Crisp Workspace is where you invite operators to collaborate and answer customer questions, tied to a unique identifier and billed per workspace.
C
Crisp
★1.7
💬27
💲Freemium
Crisp is a business messaging platform that centralizes communication from multiple channels into one collaborative inbox. It offers AI-powered automations, CRM, and knowledge base features to streamline workflows and enhance customer interactions.
💻
Platform
web
AutomationBusiness MessagingCRMChatbotCustomer SupportKnowledge BaseLive Chat
What is Crisp?
Crisp is a business messaging platform designed for sales, marketing, and support teams. It centralizes communication across multiple channels, enabling businesses to manage customer interactions efficiently with AI-powered tools.
Core Technologies
- AI Chatbot
- AI-Powered Automations
- CRM
- Knowledge Base
- Omnichannel Messaging
Key Capabilities
- Centralize customer conversations
- Automate workflows with AI
- Provide personalized customer support
- Manage sales and marketing campaigns
- Integrate with various platforms
Use Cases
- Manage customer support across multiple channels
- Automate sales pipelines using AI chatbots
- Retarget customers with targeted emails and in-app messages
- Centralize customer conversations from various channels
- Create a knowledge base for self-service support
- Send automated email and chat campaigns
Core Benefits
- Centralized communication from multiple channels
- AI-powered automations to streamline workflows
- Unified customer data for personalized interactions
- Comprehensive feature set for sales, marketing, and support
- Scalable pricing model
Key Features
- Omnichannel Team Inbox
- AI Chatbot
- CRM
- Knowledge Base
- Automations
- Campaigns
- Ticketing System
How to Use
- 1Integrate Crisp with your website and communication channels.
- 2Centralize all inbound conversations into one collaborative inbox.
- 3Build automated workflows to streamline tasks and responses.
- 4Leverage customer data to personalize interactions.
- 5Create a knowledge base for self-service support.
Pricing Plans
Free
Free
For solopreneurs and entrepreneurs. Your first shared inbox.
Mini
$45
Per month, per workspace. For early-stage companies who want to improve their customer service.
Essentials
$95
Per month, per workspace. For small companies requiring a full-featured customer support platform.
Plus
$295
Per month, per workspace. For medium-sized businesses looking for an AI-powered omnichannel customer support software.
Enterprise
Unique pricing
Need something more custom? Created for large-scale companies willing to benefit from dedicated features, custom onboarding and personalized SLAs.
Frequently Asked Questions
Q.Do you offer discounts on multiple Crisp Workspaces?
A.Yes, Crisp offers discounts for multiple paid Workspaces (Plus and Essentials only), with 20% off for 3 additional Workspaces.
Q.Do you offer discounts for nonprofits or students?
A.Yes, Crisp offers a 50% discount for nonprofits and students. Contact them to get your promo code.
Q.Is it possible to pay yearly?
A.Yes, you can enable yearly payment mode on your Plans page in the Crisp app after subscribing to a plan.
Q.Will I pay more for some features?
A.Crisp may offer additional features not included in your plan, which you can subscribe to, but it's optional (e.g., paid integrations, additional contacts).
Pros & Cons (Reserved)
✓ Pros
- Centralized communication from multiple channels
- AI-powered automations to streamline workflows
- Unified customer data for personalized interactions
- Comprehensive feature set for sales, marketing, and support
- Scalable pricing model
✗ Cons
- Can be overwhelming with the number of features
- Some features may require higher-tier plans
- Potential learning curve for new users
Alternatives
No alternatives found.